Maintenance and Service Guide
Page
Contents
Removal and Replacement Preliminaries
Removal and Replacement Procedures
Illustrated Parts Catalog
Screw Listing Index
Product Description
Models
Key
Key Description Options
Compaq Evo Notebook N1000 Models
220 Germany 470036-635
470036-743
Nafta
N1000 200 Brazil 470038-304
470036-744
470038-793
Compaq Presario 1500 Models
470036-786
470036-785
Compaq Presario 1500 Models
Features
Maintenance and Service Guide
Clearing a Password
Power Management
Computer External Components
Front and Right Side Components
Component Function
Front and Right Side Components
Rear Panel and Left Side Components
Rear Panel and Left Side Components
Rear Panel and Left Side Components
Keyboard Components
Num lock key
Fn key
Top Components
Top Components
Top Components
Bottom Components
Bottom Components
Bottom Components
Design Overview
Troubleshooting
Computer Setup Diagnostics Utilities
Using Computer Setup
File Menu
Select To Do This
Selecting from the Security Menu
Security Menu
Selecting from the Advanced Menu
Advanced Menu
Advanced Menu
Using Compaq Diagnostics
Obtaining, Saving, or Printing Configuration Information
Obtaining, Saving, or Printing Diagnostic Test Information
Maintenance and Service Guide
Troubleshooting Flowcharts
Troubleshooting Flowcharts Overview
Flowchart Description
Flowchart 2.1 Initial Troubleshooting
Power?
Flowchart 2.2 No Power, Part
Done
Flowchart 2.3 No Power, Part
Flowchart 2.4 No Power, Part
Plug directly Into AC outlet Power LED On? Done
Flowchart 2.5 No Power, Part
Flowchart 2.6 No Video, Part
Flowchart 2.7 No Video, Part
From Flowchart No Video, Part
Flowchart 2.8 Nonfunctioning Docking Station if applicable
O board Backplane board Switch box
Flowchart 2.9 No Operating System OS Loading
Flowchart 2.10 No OS Loading from Hard Drive, Part
CD?
Flowchart 2.11 No OS Loading from Hard Drive, Part
Flowchart 2.12 No OS Loading from Hard Drive, Part
Flowchart 2.13 No OS Loading from Diskette Drive
Flowchart 2.14 No OS Loading from CD- or DVD-ROM Drive
Flowchart 2.15 No Audio, Part
Undock
Flowchart 2.16 No Audio, Part
Flowchart 2.17 Nonfunctioning Device
Cmos
Flowchart 2.18 Nonfunctioning Keyboard
OK?
Flowchart 2.19 Nonfunctioning Pointing Device
Flowchart 2.20 No Network or Modem Connection
Illustrated Parts Catalog
Serial Number Location
Computer System Major Components
Computer System Major Components
Spare Parts Computer System Major Components
Spare Part
Description Number Displays
Computer System Major Components
LED cover
Computer System Major Components
Item Description Number
Computer System Major Components
Palm rests
Description Number Miscellaneous Cable Kit, includes
Top cover
Diskette drives
Computer System Major Components
Description Number
Heat spreaders
Computer System Major Components
Charger board
Speaker assembly
Description Number Processors
Fan
Computer System Major Components
Description Number Hard drives
Disk cell RTC battery, 3 volt, 36 MAh, Li ion
Battery packs
Mini PCI communications boards
Miscellaneous Plastics/Hardware Kit
Miscellaneous Plastics/Hardware Kit Components
Description
Miscellaneous Cable Kit
Miscellaneous Cable Kit Components
Miscellaneous Cable Kit Components Spare Part Number
Item Description
Mass Storage Devices
Mass Storage Devices
Mass Storage Devices
Miscellaneous
Spare Parts Miscellaneous not illustrated
Removal and Replacement Preliminaries
Tools Required
Service Considerations
Plastic Parts
Preventing Damage to Removable Drives
Packaging and Transporting Precautions
Preventing Electrostatic Damage
Workstation Precautions
Grounding Equipment and Methods
Relative Humidity Event 10% 40% 55%
Typical Electrostatic Voltage Levels
Static-Shielding Materials
Material Use Voltage Protection Level
Removal and Replacement Procedures
Serial Number
Disassembly Sequence Chart
Disassembly Sequence Chart
Section Description # of Screws Removed
Preparing the Computer for Disassembly
Battery Packs Spare Part Number Information
Releasing the Battery Pack
Removing the Battery Bezel
Optical Drives Spare Part Number Information
Removing the Optical Drive Screws
Reverse the preceding procedures to install a optical drive
Hard Drives
Spare Part Number Information
Removing the Hard Drive
Removing the Hard Drive Bracket
Computer Feet
Memory Expansion Board
Memory Expansion Boards
10. Removing the Memory Expansion Compartment Cover
Mini PCI Communications Board
Mini PCI Communication Boards Spare Part Number Information
12. Removing the Mini PCI Communications Slot Cover
13. Removing a Mini PCI Communications Board
Disk Cell RTC Battery
Disk Cell RTC Battery Spare Part Number Information
Connector Cover
15. Removing the Connector Cover
LED Cover
LED Cover Spare Part Number Information
Reverse the preceding procedures to install the LED cover
Keyboard
Keyboards Spare Part Number Information
18. Releasing the Keyboard
19. Disconnecting the Keyboard-to-TouchPad Cable
Heat Spreader
Heat Spreaders Spare Part Number Information
20. Removing the Heat Spreader Screws
21. Removing the Heat Spreader
Processor
Processors Spare Part Number Information
Reverse the preceding procedures to install the processor
Display
Displays Spare Part Number Information
Removal and Replacement Procedures
24. Removing the Display
25. Removing the Display Hinge Covers
26. Installing the Display Screws
Palm Rest
Palm Rests Spare Part Number Information
27. Removing the Palm Rest Screws
28. Removing the Palm Rest
29. Disconnecting the Keyboard-to-TouchPad Cable
Diskette Drive
Diskette Drives Spare Part Number Information
31. Removing the Diskette Drive Cable
TouchPad Components
TouchPad Components Spare Part Number Information
32. Removing the TouchPad-to-TouchButton Board Cable
33. Removing the TouchPad Components on TouchPad Models
Maintenance and Service Guide
35. Removing the TouchPad Components on Dual Stick Models
Display Release Assembly
36. Removing the Display Release Assembly
Charger Board
Charger Board Spare Part Number Information
Speaker Assembly
Speaker Assembly Spare Part Number Information
38. Removing the Speaker Assembly
Top Cover
Top Cover Spare Part Number Information
39. Removing the Top Cover Screws
40. Removing the Top Cover and Microphone
Reverse the preceding procedures to install the top cover
21 Fan
Fan Spare Part Number Information
Reverse the preceding procedures to install the fan
System Board
System Board Spare Part Number Information
43. Removing the Optical Drive Alignment Rails
44. Removing the System Board Screws
Reverse the preceding procedures to install the system board
Modem Cable
Reverse the preceding procedures to install the modem cable
Dimensions
Weight varies by notebook configuration
Stand-alone power requirements
Temperature
Relative humidity noncondensing
Shock
Vibration
Inch SXGA+, TFT Display
Inch XGA, TFT Display
Total power Consumption
Drive1 Drive height Drive width
Logical configuration
40 GB 30 GB 20 GB User capacity per
Interface type
Disk rotational
40 GB 30 GB 20 GB Physical configuration
Buffer size3
Speed Transfer rate
Diskette Drive
DVD-ROM Drive
Access time
DVD-RW Drive
Cache buffer Data transfer rate
Track pitch Access time
CD-ROM Drive
CD-RW Drive
Power supply
Cell, Li ion Battery Pack
Weight
External AC Adapter
System DMA
Hardware DMA System Function
System Interrupts
Hardware IRQ System Function
System I/O Addresses
16F Unused
VGA
System Memory Map
Size Memory Address System Function
Pin Signal
Table A-1 RJ-45 Network Interface
Table A-2 RJ-11 Modem
Table A-3 Universal Serial Bus
Table A-4 Video
Table A-5 External Keyboard/Mouse
Table A-6 Parallel
Table A-7 External Monitor
Table A-8 Stereo Speaker/Headphone
Pin Signal Audio out
Pin Signal Audio
Table A-9 Microphone
Power Cord Set Requirements
Conductor Power Cord Set
Conductor Power Cord Set Requirements
Country-Specific Requirements
Country Accredited Agency Applicable Note Number
BSI
Screw Listing
Color Qty Length Thread Width Silver Where used
Table C-1 Torx T8 Metric 2.5 × 5.0 Screw
Head
Figure C-2. TM2.5 × 5.0 Screw Locations
Figure C-3. TM2.5 × 5.0 Screw Locations
Figure C-4. TM2.5 × 5.0 Screw Locations
Figure C-5. TM2.5 × 5.0 Screw Locations
Figure C-6. TM2.5 × 5.0 Screw Locations
Figure C-7. TM2.5 × 5.0 Screw Locations
Figure C-8. TM2.5 × 5.0 Screw Locations
Table C-2 Torx T8 Metric 2.5 × 8.0 Screw
Figure C-9. TM2.5 × 8.0 Screw Locations
Figure C-10. TM2.5 × 8.0 Screw Locations
Table C-3 Phillips Metric 3.0 × 3.0 Screw
Figure C-11. PM3.0 × 3.0 Screw Locations
Table C-4 Phillips Metric 2.5 × 4.0 Screw
Head Color Qty Length Thread Width
Color Qty Length Thread Width Silver 14.0 mm Where used
Table C-5 Torx T8 Metric 2.5 × 14.0 Shoulder Screw
Table C-6 Torx T8 Metric 2.5 × 9.0 Screw
Figure C-14. TM2.5 × 9.0 Screw Locations
Table C-7 Phillips Metric 2.0 × 4.5 Screw
Figure C-15. PM2.0 × 4.5 Screw Locations
Index
Index-2
Index-3
Index-4
Index-5
Index-6
Index-7