Troubleshooting

Flowchart 2.20 - No Network or Modem Connection

No network or modem connection.

 

N

Network

 

Replace jack or

or modem jack

 

have jack

active?

 

activated.

Y

Y

Connect

to nondigital

line.

N

N

NIC/modem

Reload

configured in OS?

drivers and

 

reconfigure.

Y

Disconnect all

power from

the notebook

and open.

Reseat

NIC/modem

(if applicable).

Y

OK?

N

Replace

NIC/modem

(if applicable).

Y

OK?

N

Replace system board.

Done

Done

2–30

Maintenance and Service Guide

Page 63
Image 63
Compaq N1000 manual Flowchart 2.20 No Network or Modem Connection