Troubleshooting

Obtaining, Saving, or Printing Diagnostic Test Information

1.Access Diagnostics for Windows by selecting Start > Settings > Control Panel > Diagnostics for Windows.

2.Select the Test tab.

3.In the scroll box, select the category or device you want to test.

4.Select a test type:

Quick Test—Runs a quick, general test on each device in a selected category.

Complete Test—Performs maximum testing on each device in a selected category.

Custom Test—Performs maximum testing on a selected device.

To run all tests for your selected device, select the Check All button.

To run only the tests you select, select the Uncheck All button, then select the checkbox for each test you want to run.

5.Select a test mode:

Interactive Mode—Provides maximum control over the testing process. You determine whether the test was passed or failed and might be prompted to insert or remove devices.

Unattended Mode—Does not display prompts. If errors are found, they are displayed when testing is complete.

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Maintenance and Service Guide

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Compaq NC4000 manual Obtaining, Saving, or Printing Diagnostic Test Information