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Contents
1 Product Description
2 Troubleshooting
3 Illustrated Parts Catalog
4 Removal and Replacement Preliminaries
5 Removal and Replacement Procedures
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1.1 Mo de ls
Key Description Options
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1.2 F ea tu re s
HP Compaq Notebook nc4000 Models
Intel Pentium-M 1.6-, 1.5-, 1.4-, or 1.3-GHz processor with
400-MHz processor side bus and 1024-KB L2 cache, varying by notebook model
12.1-inch XGA (1024 768) TFT display with over 16.7
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1.3 Cle ar in g a Pa ss word
1.4 Power Ma nag em en t
1.5 External Components
Tabl e 1-3 Front and Right Side Components
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Tabl e 1-4 Rear Panel and Left Side Components
The notebook keyboard components are shown below and described in Table 1-5.
Keyboard Components
Tabl e 1- 5 Keyboard Components
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Tabl e 1-6 Top Components
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Tabl e 1- 7 Bottom Components
1.6 De si gn O ver view
Troubleshooting
2.1 Computer Setup and Diagnostics Utilities
Using Computer Setup
Selecting from the File Menu
Tabl e 2- 1 File Menu
Selecting from the Security Menu
Tabl e 2- 2 Security Menu
Selecting from the Advanced Menu
Tabl e 2- 3 Advanced Menu
(continued)
Tabl e 2- 3 Advanced Menu
2.2 Using Diagnostics for Windows
Obtaining, Saving, or Printing Configuration Information
Obtaining, Saving, or Printing Diagnostic Test I nform ati on
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2.3 Troubleshooting Flowcharts
Tabl e 2-4 Troubleshooting Flowcharts Overview Flowchart Description
Flowchart 2.1Initial Troubleshooting
Flowchart 2.2No Power, Part 1
Flowchart 2.3No Power, Part 2
Flowchart 2.4No Power, Part 3
Flowchart 2.5No Power, Part 4
Flowchart 2.6No Video, Part 1
A
YY
Flowchart 2.7No Video, Part 2
Flowchart 2.8Nonfunctioning Docking Station (if applicable)
Flowchart 2.9No Operating System (OS) Loading
Flowchart 2.10No OS Loading, Hard Drive, Part 1
Flowchart 2.11No OS Loading, Hard Drive, Part 2
Flowchart 2.12No OS Loading, Hard Drive, Part 3
Flowchart 2.13No OS Loading, Diskette Drive
YY
Flowchart 2.14No OS Loading, CD- or DVD-ROM Drive
Flowchart 2.15No Audio, Part 1
Flowchart 2.16No Audio, Part 2
Flowchart 2.17Nonfunctioning Device
Flowchart 2.18Nonfunctioning Keyboard
Flowchart 2.19Nonfunctioning Pointing Device
Flowchart 2.20No Network/Modem Connection
Illustrated Parts Catalog
3.1 Serial Number Location
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Tabl e 3-1
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Table 3-1
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3.4 Port Replicators and Mass Storage Devices
Port Replicators and Mass Storage Devices
Tabl e 3-3 Port Replicators and Mass Storage Devices
Spare Part
3.5 Miscellaneous
Tabl e 3-4 Spare Parts: Miscellaneous (not illustrated)
Description Spare Part
Tabl e 3-4 Spare Parts: Miscellaneous (not illustrated)
Removal and Replacement Preliminaries
4.1 Tools Required
4.2 Service Considerations
Plasti c Parts
Cables and Connectors
4.3 Preventing Damage to Removable Drives
4.4 Preventing Electrostatic Damage
4.5 Packaging and Transporting Precautions
4.6 Workstation Precautions
4.7 Grounding Equipment and Methods
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5.1 Seri al Number
5.2 Disassembly Sequence Chart
Section Description
# of Screws Removed
Tabl e 5-1 Disassembly Sequence Chart
5.3 Preparing the Notebook for Disassembly
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5.5 Memory Expansion Board
5.6 Mini PCI Communications Board
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5.7 LED Switch Cover
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5.8 Keyboard
Keyboards Spare Part Number Information
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5.9 Fan
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5.10 Heat Sink
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5.11 Process or
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5.12 Display Assembly
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5.13 Top Cove r
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5.14 Bluetooth Wireless Device
5.15 TouchPa d
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5.16 RTC Ba tter y
5.17 Speaker/Microphone
5.18 Switch Boar d
5.19 System Board
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5.20 Mod em Board
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Specifications
This chapter provides physical and performance specifications. Tabl e 6-1 Notebook
Tabl e 6-1 Notebook
Tabl e 6-2 12.1.0-inch XGA, TFT Display
Tabl e 6- 3 Hard Drives
60 GB 40 GB 30 GB
Tabl e 6- 4 External AC Adapter
Tabl e 6- 5 6-cell, Primary Li ion Battery Pack
Tabl e 6- 6 6-cell, Travel Li ion Battery Pack
Tabl e 6-7 System DMA
Table 6-8 System Interrupts
Hardware IRQ
System Function
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Table 6-10 System Memory Map
Size Memory Address System Function
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Connector Pin Assignments
Tabl e A- 1 RJ-45 Network Interface
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Tabl e A- 5 External Monitor
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B
Power Cord Set Requirements
3-Conductor Power Cord Set
General Requirements
Country-Specific Requirements
3-Conductor Power Cord Set Requirements
Country Accredited Agency
Applicable Note
Notes
3-Conductor Power Cord Set Requirements
Country Accredited Agency
Applicable Note
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Index