En
TROUBLESHOOTING
SYMPTOM | POSSIBLE CAUSE | POSSIBLE SOLUTION |
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Picture taken is blurry. | Subject or camera was moved as the | Hold camera steady until picture is |
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| picture was taken. | taken. |
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| The focus was not locked before | Before taking a picture, press the |
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| taking the picture. | shutter button |
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| focus, and press the shutter button fully | |||||
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| to capture the picture. (p.12) |
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There is something wrong with | White balance is not set properly. | Reset the white balance feature to Auto, | |||||
the color of your photographs. |
| or for the specific lighting in the |
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| surrounding area. |
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Cannot take a picture or a | Memory is full. | Delete all pictures and continue |
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video clip. |
| shooting. |
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| Download the stored files to your PC | |||||
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| and delete the files from the camera | |||||
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| internal memory or memory card. |
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| Insert a memory card with sufficient | |||||
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| memory available. |
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| Camera is not set in picture/video clip | Set the camera to the proper mode for | |||||
| taking mode. | recording video clips, or taking |
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| photographs. |
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| Power is off. | Turn the power on. |
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| Camera is in Auto Power off mode. | Turn the power on. |
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Cannot take a picture or a | The SD card is locked or write | Remove the SD card from the card slot | |||||
video clip when using an SD | protected. | and slide the lock switch to off. |
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memory card. |
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Picture is blurred when looking | Viewfinder is dirty. | Clean the viewfinder with a soft cloth or | |||||
through the viewfinder. |
| cotton swab. See the Camera |
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| maintenance section. |
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Part of the picture/ video clip is | Something was blocking the lens | Keep hands, fingers, etc. away from the | |||||
missing. | when taking the picture. | lens when taking a picture. |
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| The picture was not centered correctly | Leave space around the subject when | |||||
| in the viewfinder. | centering the picture in the viewfinder. | |||||
Camera is not responding | The battery level is low and the | Replace batteries. |
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during picture capture. | camera does not have sufficient |
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| power to complete picture capture. |
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The shutter button does not | The camera is not turned on. | Turn the camera on. |
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work. |
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The camera is processing a picture; | Wait until the light stops blinking before | ||||||
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| the ready LED light is still blinking. | attempting to take another picture. |
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LCD |
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The LCD display is dark. | Protective plastic film still in place on | Make sure the protective plastic film | |||||
| the camera. | covering the LCD during shipment, has | |||||
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| been removed. |
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| The LCD brightness level is set too | Increase the brightness level on your | |||||
| low. | LCD to meet your personal needs. See | |||||
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| p.34 for setting the brightness. |
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The LCD screen looks milky | Protective plastic film still in place on | Make sure the protective plastic film | |||||
and/or scratched. | the camera. | covering the LCD during shipment, has | |||||
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| been removed. |
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The LCD is not displaying | LCD is turned off. | Turn the LCD on by pressing ( |
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anything. | The battery level is low. | Replace the batteries. |
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