Cortelco C60 Advanced Functions, 10 3-way conference call, Multiple-way call, Call pickup

Models: C60

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3.9.3Semi-Attended Transfer

During a conversation, press the XFER key, dial the number to which the call is to be transferred. Then press the Send softkey. When the third party phone begins to ring, press XFER to complete the transfer.

NOTE: Call waiting and call transfer must be enabled.

3.103-way conference call

1.Press the CONF softkey during an active call.

2.The first call will be placed on hold and dial tone will be heard.

3.Dial the number to be added to the conference.

4.Press Send.

5.When the call is answered, press CONF to add the caller to the conference.

6.To release the conference, press SPLIT.

3.11Multiple-way call

To add a fifth party to four active calls

1.Press CONF softkey or XFER softkey

2.Press OK

3.Enter the number

4.Press Send and wait for the other party to answer.

5.Use the arrow keys to select a call.

4 Advanced Functions

4.1Call pickup

This allows a third party to answer a call by dialing a code. For example: A calls B, but there is no answer. C can go off hook, dial a code plus B’s number, and pick up the call. The following chart shows how to configure this in the dial peer screen.

*1* is the code. After saving the above configuration, C can dial *1* plus B’s phone number to pick up A’s call. The prefix can be set to anything the user desires that does not interfere with other dialing rules.

4.2Join call

This allows a third party to join an existing call. For example: If B and C are on a call, A can join by dialing a code plus the number for B or C. This assumes that B or C also support Join Call.

The following chart shows how to configure this in the dial peer screen.

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Cortelco C60 user manual Advanced Functions, 10 3-way conference call, Multiple-way call, Call pickup, Join call