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D-Link DCS-5300 manual How to PING Your IP Address, Frequently Asked Questions continued

Models: DCS-5300

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Frequently Asked Questions (continued)

How to PING Your IP Address

The PING (Packet Internet Groper) command can determine whether a specific IP address is accessible by sending a packet to the specific address and waiting for a reply. It can also provide a very useful tool to confirm if the IP address conflicts with Internet Camera over the network.

Follow the step-by-step procedure below to utilize the PING command but first you must disconnect Internet Camera from the network.

Start a DOS window.

Type ping x.x.x.x, where x.x.x.x is the IP address of the Internet Camera.

The replies, as illustrated below, will help diagnose any connection problems.

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D-Link DCS-5300 manual How to PING Your IP Address, Frequently Asked Questions continued

Contents

Building Networks for People DCS-5300Manual Internet CameraContents Package Contents Minimum System RequirementsFeatures and Benefits IntroductionMotorized Pan and Tilt Operation CCD SensorFeatures & Benefits continued A/V. OutputSurveillance Software Internal/External MicrophoneEthernet Cable Connector DC Power ConnectorConnections MicrophoneI/O Connector Connections continuedBottom Panel Attachment socket for the Camera StandArrows Home Auto-Patrol Auto-Pan Center Stop Infrared Remote ControlConnections continued Hardware Installation Attach the external power supplyAttaching the Internet Camera to the Camera Stand Connect an Ethernet cableInstallation Wizard Launching the Installation Wizard programInstallation Wizard continued Please wait while the InstallShield Wizard prepares to installClick Installation Wizard Click NextInstallation Wizard continued Please wait while the Installation Wizard is installedClick Next Click NextInstallation Wizard continued Installation is now completeInstallation Wizard continued Click on the Link to Selected Devices buttonInstallation Wizard Screen SetupSystem Settings Date/Time SettingsInstallation Wizard Screen continued UpgradeNetwork Settings Package InformationReset to Default AboutExit Installation Wizard Screen continuedGo to Start Settings Enabling UPnPTM for Windows XP/MeEnabling UPnPTM for Windows XP/Me continued Select Networking ServicesClick Add/Remove Windows Components Communications in Windows MePlease wait while Setup configures the components Enabling UPnPTM for Windows XP/Me continuedClick Next Click FinishEnabling UPnPTM for Windows XP/Me continued To view your DCS-5300 Internet Camera in anInternet browser, go to your Desktop and click My Network PlacesInstalling IP surveillance Software Installing IP surveillance Software continued Enter your name and company information and click “Next”Click Yes Click NextInstalling IP surveillance Software continued Select the program folder the software will be installed intoSelect the destination directory Click Next Click NextClick Next Click Finish Installing IP surveillance Software continuedThe installation is complete Testing the DCS-5300 Internet Camera Security Configuring a DCS-5300 Behind a NAT Router or Internet Gateway SETTING UP THE DCS-5300 FOR USE BEHIND A ROUTERMaterials Needed GuideUsing & Configuring the DCS-5300 with a NAT Router continued View the Internet Camera using your Internet Explorer Web browserAccess Your Router on Your Web Browser Router Set-Up and InstallationUsing & Configuring the DCS-5300 with a NAT Router continued Your WAN IP Address will be listed here Using & Configuring the DCS-5300 with a NAT Router continuedOpen Virtual Server Ports to Enable Remote Image Viewing Using & Configuring the DCS-5300 with a NAT Router continued Select Both under Protocol Type TCP and UDPViewing Your Camera Viewing the DCS-5300 RemotelyUsing the DCS-5300 with an Internet browser Using the DCS-5300 with an Internet browser continued Home Page ScreenHome Page Screen continued Using the DCS-5300 with an Internet browser continuedConnection Type and Configuration Click Connection TypeHome Connections Screen Using the DCS-5300 with an Internet browser continuedMedia Option Protocol OptionHome Configuration Using the DCS-5300 with an Internet browser continuedConfiguration Advanced Network General SettingsSMTP Using the DCS-5300 with an Internet browser continuedConfiguration Advanced Network continued FTP SettingsUsing the DCS-5300 with an Internet browser continued SMTP passwordHTTP Settings Streaming SettingsUsing the DCS-5300 with an Internet browser continued Configuration Advanced Network continuedImprove audio quality in low bandwidth Using the DCS-5300 with an Internet browser continuedConfiguration Advanced Network continued Configuration Advanced DDNS & UPnP Dynamic DNS DDNSUsing the DCS-5300 with an Internet browser continued Click DNS & UPnPConfiguration Advanced DDNS & UPnP Continued UPnPUsing the DCS-5300 with an Internet browser continued Enable DDNS - Provider Host name- Username/E-mail Password/KeyAudio Settings - Audio Source Color Size Configuration Advanced Audio/VideoUsing the DCS-5300 with an Internet browser continued Configuration Advanced Audio/Video Continued Using the DCS-5300 with an Internet browser continuedMaximum frame rate Video quality controlRecommendations for setting video for the best performance Recording settings for real-time motion imagesRecording settings for clear identification for each image Using the DCS-5300 with an Internet browser continuedRecommendations for setting video for the best performance continued Configuration Advanced Image SettingRecording settings to compromise between real-time and clear images Using the DCS-5300 with an Internet browser continuedUsing the DCS-5300 with an Internet browser continued Configuration Advanced Image Setting continuedConfiguration Advanced Motion Detection Configuration Advanced Motion Detection continued Using the DCS-5300 with an Internet browser continuedSensitivity PercentagePan Speed Tilt Speed Configuration Advanced Camera ControlUsing the DCS-5300 with an Internet browser continued Configuration Advanced Camera Control Continued Using the DCS-5300 with an Internet browser continuedEnable IR Control Current Position Preset Position Dwelling Time Patrol SelectionConfiguration Tools Admin Using the DCS-5300 with an Internet browser continuedConfiguration Tools Admin continued Configuration Tools SystemUsing the DCS-5300 with an Internet browser continued Click SystemUsing the DCS-5300 with an Internet browser continued Configuration Tools SystemKeep current date and timeConfiguration Tools Applications Using the DCS-5300 with an Internet browser continuedConfiguration Tools Applications Continued Weekly schedule Event operationUsing the DCS-5300 with an Internet browser continued Delay seconds beforeConfiguration Tools Applications Continued Sequential operationUsing the DCS-5300 with an Internet browser continued Trigger actionConfiguration Tools Default Configuration Status Device InfoUsing the DCS-5300 with an Internet browser continued Click DefaultClick Device Info Configuration Status LogUsing the DCS-5300 with an Internet browser continued Configuration Help Using the DCS-5300 with an Internet browser continuedRecord Snapshots to your FTP server with Motion Detection Record Snapshots to your FTP server with Motion Detection continued Click Network2nd FTP password Record Snapshots to your FTP server with Motion Detection continuedmode 2nd FTP serverRecord Snapshots to your FTP server with Motion Detection continued Check “Event operation.”Using IP surveillance Software Installing the IP surveillance SoftwareUsing IP surveillance Software continued Installing the IP surveillance software continuedClick Next Click YesUsing IP surveillance Software continued Installing the IP surveillance software continuedClick Next Click NextSelect the installation directory for this application software and click “Next”, which is shown in the figure below. You can change the installation directory by clicking “Browse…” Using IP surveillance Software continuedInstalling the IP surveillance software continued After checking all the setup information in the window shown below, click “Next” to start the installation of the application software Using IP surveillance Software continuedInstalling the IP surveillance software continued Launcher System Tray IconSecurity for Launcher Using IP surveillance Software continuedLauncher continued User InterfaceUsing IP surveillance Software continued Lock LauncherUsing IP surveillance Software continued Launcher continuedTools Autorun at StartupUsing IP surveillance Software continued Monitor Program Features of the Monitor ToolTraditional Surveillance Features Special FeaturesMonitor Program continued Application Layout and Functionalities Using IP surveillance Software continuedMisc. functions Channel areaMonitor Program continued Logging InUsing IP surveillance Software continued Layout areaCamera Configurations TheAdmin PrivilegeUsing IP surveillance Software continued Monitor Program continuedThe Layout of the Configuration Using IP surveillance Software continuedThe Layout of the Configuration Monitor Program continuedMonitor Program continued Using IP surveillance Software continuedInsert - To insert a remote network camera to the camera list. Click the “Insert” button, an “Insert New Channel” dialog will popup, as shown below. Specify the IP address, port, and admin password of the network camera, click the “Ok” button to close the dialog. Then the system will try to connect to the selected camera. If the connection succeeds, the camera will be inserted to the camera selection list Alert and Recording Settings Using IP surveillance Software continuedAlert Settings Recording Settings Monitor Program continuedUsing IP surveillance Software continued Alert SettingsEnable motion detect Enable digital inputMonitor Program continued Changing the Camera Order in the ListUsing IP surveillance Software continued Monitor Program continued Global Settings Using IP surveillance Software continuedUsing IP surveillance Software continued Directory Settings Snapshot directoryRecord Diskspace Usage Settings Cycle Recording Monitor Program continuedUsing IP surveillance Software continued Modulation ModeMonitor Program continued Display OptionsUsing IP surveillance Software continued Backup SettingsBackup Location Select Monitor Program continuedMonitor Program continued Using the Monitor Program Connection of the DCS-5300Using IP surveillance Software continued ChannelMonitor Program continued Show the video of a specified channelUsing IP surveillance Software continued Not droppable area Using IP surveillance Software continuedMonitor Program continued Removing video from a display window Using IP surveillance Software continuedMonitor Program continued Video shown Empty video boxThe Layout Using IP surveillance Software continuedMonitor Program continued Press and hold the left mouse button hereUsing IP surveillance Software continued Double click a display window to switch to a single channel layoutUse to switch between cameras Monitor Program continuedInput/Output Control Tools Using IP surveillance Software continuedMonitor Program continued Back to previous layoutP/T Control DI/DO ControlUsing IP surveillance Software continued Monitor Program continuedMonitor Program continued AlertMessageUsing IP surveillance Software continued About Miscellaneous FunctionsUsing IP surveillance Software continued Monitor Program continuedCommon Control Functions Using IP surveillance Software continuedConfiguration Menu Volume ControlStatus Bar Using IP surveillance Software continuedMonitor Program continued RecordStart the Scheduler Using IP surveillance Software continued SchedulingInvoke Scheduler Scheduling continued The Layout and FunctionalitiesIntroduction Using IP surveillance Software continuedThe Functionalities of Configuration Components Using IP surveillance Software continuedScheduling continued PartPrimary Schedule Schedule with Time LinesWeek Time-Line Marking/Unmarking the Recording Time on the Week Time-LineHour Time-Line Marking/Unmarking the Recording Time on the Hour Time-LineSchedule with Time Picker Begin and End TimeSchedule in event mode Apply and Erase ButtonsMotion Detection Using IP surveillance Software continuedSchedule in Continuous mode Secondary ScheduleDigitalInput Schedule modesThe Schedule Scheme operations Using IP surveillance Software continuedScheduling continued LoadUsing IP surveillance Software continued Playback Program Features of PlaybackPowerful play control tool Convenient display adjustment toolUsing IP surveillance Software continued Playback Program continued Logging InLayout Playback Program continued MainAreasDisplayArea Using IP surveillance Software continuedIndicators Area Selection IndicatorHistogramArea ControlAreaSettings Pull BarUsing IP surveillance Software continued Settings MinimizeUsing IP surveillance Software continued Modulation ModePlayback Program continued Database locationPlayback Program continued Normal Single Frame Mode Using IP surveillance Software continuedUsing Tools HistogramAreaSelector Tools Using IP surveillance Software continuedLocation Selector Period SelectorUsing IP surveillance Software continued Playback Program continuedPlayback Method Selector AlertAreaSelectorPlay Control Using IP surveillance Software continuedUsing IP surveillance Software continued Playback Program continuedPlay StopDisplayAdjustment Tool Zoom InZoomOut Using IP surveillance Software continuedSearching Range Adjustment Toolbox Full ScreenUsing IP surveillance Software continued Playback Program continuedFull Range System Control ToolboxLock Window Using IP surveillance Software continuedSettings MinimizeExit Using IP surveillance Software continuedSchedule Video Recording with Motion Detection Schedule Video Recording with Motion Detection continued Click SchedulerSchedule Video Recording with Motion Detection continued Check if you want the recording schedule to occur Once or Every dayFrequently Asked Questions Internet Camera FeaturesInternet Camera Installation AppendixFrequently Asked Questions continued Q Can the Internet Camera be setup as a PC-cam on a computer?Q Why am I unable to access the Internet Camera from a web browser? Q Why does the Internet Camera work locally but not externally?Q The focus on the Internet Camera is bad, how can I correct it? Frequently Asked Questions continuedQ Noisy images occur. How can I solve the problem? How to PING Your IP Address Frequently Asked Questions continuedReset and Restore Reset buttonI/O Connector I/O ConnectorI/O Connector Definition for the Internet Camera I/O Connector continued Configuring Your Camera for External Trigger Based RecordingI/O Connector continued I/O Connector continued Adjusting the Cameras Focus Configuration Advanced Audio/Video pageTechnical Specifications Technical Specifications continued Contacting Technical Support Technical SupportTech Support for customers within the United States Tech Support for customers within CanadaTime Zone Table Time Zone Table continued Warranty USA onlyWarranty continued USA only Warranty continued USA only Reorient or relocate the receiving antennaRegistration 10/04/04