D-Link DCS-5300 manual Frequently Asked Questions continued

Frequently Asked Questions (continued)

Q: Can the Internet Camera be setup as a PC-cam on a computer?

A:No, the Internet Camera is used only on an Ethernet or Fast Ethernet network. The D-Link DSB-C110, DSB-C310, can be used as a PC Camera (Webcam).

Q: Can the Internet Camera be connected to the network if it consists of only private IP addresses?

A:The Internet Camera can be connected to a LAN with private IP addresses.

Q:Can the Internet Camera be installed and work if a firewall exists on the network?

A:If a firewall exists on the network, port 80 is open for ordinary data communication. The DCS-5300uses port 5001for control and synchronization, port 5002 for streaming audio and port 5003 for streaming video. These ports (or the ports you specify from the Advanced Tab in the Configuration screen if you change the default ports) need to be opened on the firewall. Please refer to page 28 for more information.

Q:Why am I unable to access the Internet Camera from a web browser?

A1: If a router or firewall is used on the network, the correct ports for the DCS-5300may not be configured on the router or firewall. To correct the problem, you need to determine if the DCS-5300is behind a router or firewall and if the router or firewall is properly configured for the ports the DCS-5300is using. Refer to Page 26 for help in opening the correct ports on a router or firewall for use with the DCS-5300.

A2: Other possible problems might be due to the network cable. Try replacing your network cable. Test the network interface of the product by connecting a local computer to the unit, utilizing a Ethernet crossover cable. If the problem is not solved the Internet Camera might be faulty.

Q: Why does the Internet Camera work locally but not externally?

A1: This might be caused by network firewall protection. The firewall may need to have some settings changed in order for the Internet Camera to be accessible outside your local LAN. Check with the Network Administrator for your network. A2: Make sure that the Internet Camera isn’t conflicting with any Web server you may have running on your network.

A3: The default router setting might be a possible reason. Check that the configuration of the router settings allow the Internet Camera to be accessed outside your local LAN. Please refer to page 28 for more information.

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