YEARLY MAINTENANCE

SERVICE CONTRACTS

Many Dansons Authorized Dealers as well as NFI or WETT Certified Pellet Specialists offer yearly customer service contracts. The advantages of these are they establish an ongoing, mutually beneficial relationship with a qualified service technician. Many will offer an end of the season service such as a through cleaning and equipment inspection and repair or replacement, if necessary. There will be a charge for this service.

TROUBLE SHOOTING

Proper cleaning, maintenance and the use of clean, dry, quality fuel will prevent the more common stove operational problems. However, when your stove is simply operating poorly or not at all, the following trouble shooting tips may be helpful.

The following is not a exhaustive list. For more details or updated information please check our website www.dansons.com, and click on customer service, contact your local authorized Dealer or

Dansons Customer Service at 1-877-303-3134.

DO NOT return the appliance without calling

Dansons Customer Service for assistance.

WARNING: Disconnect the electrical cord prior to opening the sides of your stove for any inspection, clean- ing, maintenance or service work. NEVER perform any inspection, cleaning, maintenance or service on a

HOT STOVE.

PROBLEM

CAUSE

SOLUTION

 

 

 

Stove Will Not Start

1. No electrical power.

*Ensure the stove is plugged in to a 120VAC electrical

 

 

outlet and a Surge Protection unit.

 

 

*Check outlet for electrical power and proper voltage.

 

 

*Check spade connections from the stove power cord

 

 

to the main wiring harness.

Ensure door is closed and

2. Control Board

*Confirm mode of operation.

securely latched.

 

(see OPERATION section for details)

Ensure ash pan is tightly

 

*Confirm power to the board by pressing the START

 

touch pad. Do any LED’s light up?

secured.

 

*Check the 9 pin wire connection to the board.

 

 

*Inspect the board for any blown circuitry. Before

 

 

replacing check for the cause of the blown circuit.

 

 

*It could be a short-out wire or defective electrical

 

 

component.

 

 

*Inspect the main wire harness, connections and wire.

If this is the initial start up

 

 

3. No Fuel feed.

*Ensure the hopper is filled with fuel.

or the hopper has run

 

*Securely latch the door. An open door will trip the

completely empty, it may

 

vacuum switch and disengage the feed auger.

require a second start-up.

 

*Check the Auger Cycle LED on the control if flashing

 

 

on and off rapidly this indicates a vacuum problem.

 

 

*Check vacuum hose for blockage or disconnection

 

 

*Listen for a faint intermittent hum of an operating feed

 

 

auger motor. The motor only runs for 3 seconds at a

 

 

time.

 

 

*When did the stove stopping feeding? During the last

 

 

use or when you went to start this time.

 

 

Last use—Check for possible jam, clean out drop chute

 

 

area.

 

 

 

Glow Boy Home & Shop Heater

www.glowboystoves.com

33

 

 

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Dansons Group CCGB 1, CCGB 2 manual Yearly Maintenance, Trouble Shooting, Service Contracts, Dansons Customer Service at

CCGB 1, CCGB 2 specifications

Dansons Group has made significant strides in the manufacturing and distribution of outdoor cooking products, particularly through their innovative brands like Dansons/BBQ and their specialty line of wood pellets. Among their offerings, CCGB 2 and CCGB 1 have garnered considerable attention for their advanced technology and user-friendly features.

CCGB 2 and CCGB 1 are two versatile outdoor grills designed to enhance the grilling experience for both novice and expert cooks. One of the main features of these grills is their precision temperature control, which allows users to set and maintain specific cooking temperatures with unparalleled accuracy. This is achieved through advanced digital thermostatic controls that monitor and adjust the heat output, ensuring consistent performance and preventing unnecessary flare-ups.

Both models boast robust construction, using high-quality materials that are resistant to corrosion and wear, ensuring longevity and durability even in challenging weather conditions. The spacious cooking area is another standout characteristic, allowing users to prepare large quantities of food simultaneously, making them ideal for gatherings and outdoor events.

The CCGB series is also equipped with a unique wood pellet system that delivers exceptional flavor to grilled foods. The ability to choose from a variety of wood pellet types allows users to customize the smokiness and richness of their dishes, enhancing the overall culinary experience. This feature is especially appealing to barbecue enthusiasts who appreciate the subtle differences that wood smoke imparts to meats and vegetables.

In terms of technology, both CCGB 2 and CCGB 1 incorporate Wi-Fi connectivity, enabling users to monitor and control their grills remotely via a mobile app. This innovative feature provides convenience, allowing users to tend to their cooking without being tethered to their grill. Additionally, the app often includes recipes, temperature presets, and cooking tips, further enhancing the grilling experience.

Safety features are also a priority in the design of CCGB 2 and CCGB 1. These grills have integrated heat shields and protective barriers to minimize the risk of burns and ensure safe operation, even for inexperienced users.

In summary, Dansons Group's CCGB 2 and CCGB 1 stand out in the market for their superior temperature control, versatile wood pellet system, durable construction, and innovative technology. These features not only simplify the grilling process but also elevate the outdoor cooking experience, making them essential tools for anyone looking to master the art of grilling.