LIMITED WARRANTY
The “Glow Boy” wood pellet appliance, carries a five (5) year limited warrant for from the date of sale to the original owner against defects and workmanship on all steel parts, (excluding the burn grate), and one (1) year on electrical components. There is no specific warranty on the paint, glass, burn grate, fire brick and all gaskets or against damage caused from corrosion.
Extended Warranty
Canadian Comfort Industries will offer an additional one (1) year limited warranty on electrical component parts, when your “Glow Boy” wood pellet appliance is installed by a “Dansons Certified
Installer”.
To qualify for this extended warranty the unit must be installed by a “Dansons Certified Installer” and the
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There is no written or implied performance warranty on “Glow Boy” stoves, as the manufac- turer has no control over the installation, operations, cleaning, maintenance or the type of fuel burned.
This limited warranty will not apply if your stove has not been installed, operated, cleaned and maintained in strict accordance with the manufacturer's instructions. Burning other than quality wood pellets may void the warranty. The warranty does not cover damage or breakage due to misuse, improper handling or modifications.
The limited warranty registration card must be signed and returned to CANADIAN COMFORT INDUSTRIES, INC. by the owner. Appropriate information is to be noted on the card.
All claims under this limited warranty must be made through the dealer where your stove was purchased. If an inspection by the dealer indicates that a limited warranty claim is justified, and all conditions of this limited warranty have been met, the manufacturer's total responsibilities and liabilities shall be to repair or replace, at the manufacturer's option, the defective part(s). All costs of removal, shipment to and from the dealer or manufacturer, any losses during shipment and reinstallation, and any other losses due to your stove being removed, shall be covered by the owner of the stove.
NEITHER THE MANUFACTURER, NOR THE SUPPLIERS TO THE PURCHASER, ACCEPTS RESPONSIBILITY, LEGAL OR OTHERWISE, FOR THE INCIDENTAL OR CONSEQUENTIAL DAMAGE TO THE PROPERTY OR PERSONS RESULTING FROM THE USE OF THIS PRODUCT. ANY WARRANTY IMPLIED BY LAW, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS, SHALL BE LIMITED TO ONE (1) YEAR FROM THE DATE OF ORIGINAL PURCHASE. WHETHER A CLAIM IS MADE AGAINST THE MANUFACTURER BASED ON THE BREACH OF THIS WARRANTY OR ANY OTHER TYPE OF WARRANTY EXPRESSED OR IMPLIED BY LAW, MANUFACTURER SHALL IN NO EVENT BE LIABLE FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL OR OTHER DAMAGES OF ANY NATURE WHATSOEVER IN EXCESS OF THE ORIGINAL PURCHASE PRICE OF THIS PRODUCT. ALL WARRANTIES BY MANUFACTURER ARE SET FORTH HEREIN AND NO CLAIM SHALL BE MADE AGAINST MANUFACTURER ON ANY ORAL WARRANTY OR REPRESENTATION.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations of implied warranties, so the limitations or exclusions set forth in this limited warranty may not apply to you. This limited warranty gives you specific legal rights and you may have other rights, which vary from state to state.
Parts, Service and Returns
It is Dansons Inc. policy, that NO pellet appliance be returned to any dealer without prior authorization from Dansons Technical Service Department.
We strongly suggest that if you do need to order any parts or options or require service, that you first deal with your local dealer. Many dealers do stock parts and options. The majority of the parts names can be found within this manual.
If for any reason you do not have a local dealer, Dansons Inc. is proud to offer the best technical and sales
support in the industry. Call TOLL FREE 1-877-303-3134.
Additional Dansons Products
www.louisiana-grills.com
www.countrysmokers.com
Check our website for up to date accessories, options and information!
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