Dansons Group CCGB 2 Trouble Shooting, Problem, Cause, Solution, Glow Boy Home & Shop Heater

TROUBLE SHOOTING

PROBLEM		CAUSE	SOLUTION
Stove Will Not Start	4.	Air Inlet Damper setting	*Check for proper setting. Too much air or not
(cont….)			enough air will effect starting time.
			*Check for blockage in the air intake connector
			and fresh air intake.
	5.	Excessive negative	*Balance pressure in the room by opening a
		pressure in the room	window.
			*Turn off fan forced exhaust systems.
	6.	Clogged exhaust fan	*Inspect and clean venting.
		or exhaust system	*inspect, remove and clean exhaust fan.
			*Check air passage below and behind the burn
			grate area.
	7.	Defective exhaust fan	*Check for operation of the exhaust blower.
			Turn off the heating fan, listen for hum next to
			the exhaust side of the appliance.
Fuel feeds into the burn	1.	Burn Grate is not installed	*The auto igniter will only start wood pellets,
grate but will not start.		or seated properly.	corn and grain have to high a moisture content.
Burn grate fills with fuel			*Ensure both parts of the grate are installed
and then shuts down.			and seated properly.
	2.	Burn Grate is clogged.	*Remove and inspect burn grate. Remove all
			ash and clinkers.
			*Ensure air holes are free of debris or build-up.
	3.	Igniter is not glowing	*Remove burn grate, close door, and re-start
			the appliance. If the igniter does not glow red
			inside the tube it is defective.
			*Remove back panel and confirm wire
			connections and condition of wires.
			*If igniter is defective, the stove can be started
			manually. See manual lighting instructions.
	4.Air Inlet Damper setting, if		*Check for proper setting. Too much air or not
	igniter is glowing and burn		enough air will effect starting time.
	grate is seated properly.		*Check for blockage in the air intake connector
			and fresh air intake.
Unit starts, fuel feeds	1.	Control Board	*Ensure Feed Rate is set to a higher level,
and starts properly, but			*Turn Heating Fan speed down.
no heat output			*Confirm mode of operation.
	2.. Air Inlet Damper setting		*Check the setting of the air damper. It may
			have be accidently closed or opened all the
			way.
			*Follow “Fine Tuning” procedure in this manual.
	3.	Fuel	*Check on quality or amount of fines found in
			the fuel and hopper.
			*Check the moisture content.
			*Try different brand or different batch.
	4.	Room or Home	*Check air flow patterns, amount of insulation,
			Location, size of room, ceiling heights and
			obstructions.

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