5.2Trouble Shooting

Problems are sometimes caused by simple "faults" which can easily be corrected without the help of a service technician. Listed below are common problems and their resolutions.

Problem/Symptom

HARDWARE

Resolution

 

Lights do not come on

Make sure that the power cable is properly

 

 

inserted into the back of the E-3202. Also

 

 

make sure that the opposite end of the

 

 

power supply cable is connected to an

 

 

appropriate AC power source.

 

 

 

 

Lights are both on, but

Make sure that the data cable is properly

 

the printer does not print.

connected between the E-3202 and the

 

 

host computer.

 

 

 

 

Paper guide will not

Make sure that you are trying to move the

 

move.

adjustable paper guide and not one of the

 

 

fixed paper guides. The E-3202 ships with

 

 

the adjustable paper guide in the far left-

 

 

hand storage position inside the paper bay.

 

 

The other two paper guides are glued into

 

 

position.

 

 

 

 

 

 

E-3202 Printer

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Datamax E-3202 manual Trouble Shooting, Resolution