Problem/Symptom | Resolution |
SOFTWARE |
|
The printout includes | Disable the AUTO LF and AUTO FF in the |
linear gaps between | |
lines of print. |
|
|
|
The printer will not print. | Make sure that you have configured your |
| printer correctly. Verify the following |
| settings: |
| ∙ Select an emulation that will |
| accommodate your PC’s software |
| (ESC/POS® or Epson 24 pin). |
| ∙ Make sure that your printer’s COM port |
| settings match those of your PC. |
| ∙ Make sure that you have correctly |
| selected PAPER or LABELS. |
| ∙ Make sure that you have a roll of print |
| media properly loaded in the printer. |
|
|
The printer produces | Make sure that you have selected the |
garbage characters | correct emulation. Also make sure that your |
when it prints. | printer’s COM port settings match those of |
| your PC. |
|
|
The label generation | Make sure that your label size is defined |
software does not feed | correctly. |
all the way to the end of |
|
the label after the label is | Also, if you are using label generation |
printed. | software with continuous thermal paper in |
| the printer, make sure that you define your |
| page size correctly in the printer driver |
| (under PAPER, CUSTOM, USER DEFINED |
| SIZE). |
| 29 |
