Dell 0TK131 Rev. A01 Write-Protected TapeAlert Messages, Hardware Failure TapeAlert Messages

IF the diagnostic test . . .	THEN . . .
completes normally,	retry the backup operation using the same new/blank or "scratch" tape that
	you used for the diagnostic write/read test.
	If the backup retry:
	• Succeeds, discard the original data tape. The problem is resolved.
	• Fails, repeat step 2 and step 3 off this procedure to clean the tape
	drive a second time and proceed to step 5 .
fails,	repeat step 2 and step 3 of this procedure to clean the tape drive a second
	time and proceed to step 5.

5.Retry the backup operation. If the backup retry:

¡Succeeds, the problem is resolved.

¡Fails, contact Technical Support to resolve the possible problem with the tape drive.

Write-Protected TapeAlert Messages

Write-protected TapeAlert messages can appear in response to:

• Actual write-protected tape cartridges • Defective tape cartridges

• Cartridges of a type that appear to be write protected

This TapeAlert message . . .	Signifies . . .
You are trying to write to a write-protected cartridge. Remove the write-	that you are trying to write to a tape cartridge that is actually write
protection or use another tape.	protected.
	1. Eject the tape cartridge from the drive.
	2. Set the cartridge write-protect switch to the unlocked (read-enabled)
	position (see Figure 4-2).
	3. Retry the backup operation.
The memory in the tape cartridge has failed, which reduces performance. Do	you are trying to write to a tape cartridge that is either defective (failed
not use the cartridge for further backup operations.	Cartridge Memory chip), or the wrong type.
and/or:	Retry the backup operation using a known good cartridge of the proper type.
You have loaded a cartridge of a type that is read-only in this drive. The	If the problem persists, contact Technical Support to resolve the possible
cartridge will appear as write-protected.	problem with the tape drive.
Overwrite protection is set to <setting>. Click OK to overwrite the media or	a software-related problem.
insert new media that can be overwritten.
	See the documentation for your backup software for information on the
	overwrite and append settings.

Hardware Failure TapeAlert Messages

Hardware failure TapeAlert messages are descriptive and straightforward.

This TapeAlert message . . .	Signifies . . .
The tape drive has a hardware fault:	a tape drive hardware failure.
1. Eject the tape.
2. Reset the drive.
3. Restart the operation.
Or:
The tape drive has a hardware fault:
1. Turn the tape drive off and then on again.
2. Restart the operation.
3. If the problem persists, call Dell Technical Support.
1. Press the eject button on the front panel to eject the tape cartridge.
2. Cycle the tape drive power to the off then on position:
a. Terminate all running applications.
b. Shut down the workstation or server system.
c. Restart the system.