What Are You Looking For?

Find It Here

 

 

• Solutions — Troubleshooting hints and tips, articles

Dell Support Website — support.dell.com

from technicians, and online courses, frequently asked

NOTE: Select your region to view the appropriate support

questions

site.

• Community — Online discussion with other Dell

NOTE: Corporate, government, and education customers

customers

can also use the customized Dell Premier Support website at

• Upgrades — Upgrade information for components, such

premier.support.dell.com.

as memory, the hard drive, and the operating system

 

 

• Customer Care — Contact information, service call and

 

 

order status, warranty, and repair information

 

 

• Service and support — Service call status and support

 

 

history, service contract, online discussions with

 

 

technical support

 

 

• Reference — Computer documentation, details on my

 

 

computer configuration, product specifications, and

 

 

white papers

 

 

• Downloads — Certified drivers, patches, and software

 

 

updates

 

 

• Notebook System Software (NSS)— If you reinstall the

To download Notebook System Software:

operating system for your computer, you should also

1

Go to support.dell.com and click Downloads.

reinstall the NSS utility. NSS provides critical updates

2

Enter your Service Tag or product model.

for your operating system and support for Dell™

3

In the Download Category drop-down menu, click All.

3.5-inch USB floppy drives, Intel® Pentium® M

processors, optical drives, and USB devices. NSS is

4

Select the operating system and operating system

 

language for your computer, and click Submit.

necessary for correct operation of your Dell computer.

 

5

Under Select a Device, scroll to System and

The software automatically detects your computer and

operating system and installs the updates appropriate

 

Configuration Utilities, and click Dell Notebook System

for your configuration.

 

Software.

 

 

• How to use Windows XP

Windows Help and Support Center

• How to work with programs and files

1

Click the Start button and click Help and Support.

• How to personalize my desktop

2

Type a word or phrase that describes your problem and

 

 

click the arrow icon.

 

3

Click the topic that describes your problem.

 

4

Follow the instructions on the screen.

Finding Information

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Dell PP19L, 140M owner manual Premier.support.dell.com, Under Select a Device, scroll to System, Software