Solving Problems 87
IEEE 1394 Device Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide
.
ENSURE THAT THE IEEE 1394 DEVICE IS RECOGNIZED BY WINDOWS —
1
Click the
Start
button and click
Control Panel
.
2
Click
Printers and Other Hardware
.
If your IEEE 1394 device is listed, Windows recognizes the device.
IF YOU HAVE PROBLEMS WITH A DELL-PROVIDED IEEE 1394 DEVICE —Contact Dell or the
IEEE 1394 device manufacturer. See "Contacting Dell" on page145.
IF YOU HAVE PROBLEMS WITH AN IEEE 1394 DEVICE NOT PROVIDED BY DELL —Contact Dell or the
IEEE 1394 device manufacturer. See "Contacting Dell" on page145 .
ENSURE THAT THE IEEE 1394 DEVICE IS PROPERLY INSERTED INTO THE CONNECTOR
Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide
.
NOTE: Use the integrated keyboard when running the Dell Diagnostics or the system setup program.
When you attach an external keyboard, the integrated keyboard remains fully functional.
External Keyboard problems
NOTE: When you attach an external keyboard, the integrated keyboard remains fully functional.
CHECK THE KEYBOARD CABLE —Shut down the computer. Disconnect the keyboard cable and
check it for damage, and firmly reconnect the cable.
If you are using a keyboard extension cable, disconnect it and connect the keyboard directly to
the computer.
CHECK THE EXTERNAL KEYBOARD —
1
Shut down the computer, wait 1 minute, and turn it on again.
2
Verify that the numbers, capitals, and scroll lock lights on the keyboard blink during the boot
routine.
3
From the Windows desktop, click the
Start
button, point to
Program s
→
Accessories
, and
then click
Notepad
.
4
Type some characters on the external keyboard and verify that they appear on the display.
If you cannot verify these steps, you may have a defective external keyboard.
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