Dell 140M, PP19L owner manual Drive Problems

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Tab	Function
Configuration	Displays your hardware configuration for the selected
	device.
	The Dell Diagnostics obtains configuration information
	for all devices from the system setup program, memory,
	and various internal tests, and it displays the information
	in the device list in the left pane of the screen. The
	device list may not display the names of all the
	components installed on your computer or all devices
	attached to your computer.
Parameters	Allows you to customize the test by changing the test
	settings.

4When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities CD, remove the CD.

5When the tests are complete, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.

Drive Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

E N S U R E T H A T M I C R O S O F T ® W I N D O W S ® R E C O G N I Z E S T H E D R I V E — Click the Start button and

click My Computer. If the floppy, CD, or DVD drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.

TE S T T H E D R I V E —

•Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective.

•Insert a bootable floppy disk and restart the computer.

C L E A N T H E D R I V E O R D I S K — See "Cleaning Your Computer" on page 141.

E N S U R E T H A T T H E CD I S S N A P P E D O N T O T H E S P I N D L E

C H E C K T H E C A B L E C O N N E C T I O N S

C H E C K F O R H A R D W A R E I N C O M P A T I B I L I T I E S — (See "Resolving Software and Hardware Incompatibilities" on page 99.

R U N T H E DE L L D I A G N O S T I C S — See "Dell Diagnostics" on page 77.

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Solving Problems