Dell PP19L, 140M owner manual Error Messages

E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I N T E R N E T — Ensure that you have subscribed to an

Internet provider. With the Outlook Express e-mail program open, click File. If Work Offline has a checkmark next to it, click the checkmark to remove it and connect to the Internet. For help, contact your Internet service provider.

S C A N T H E C O M P U T E R F O R S P Y W A R E — If you are experiencing slow computer performance, you frequently receive pop-up advertisements, or you are having problems connecting to the Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti- spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware.

Error Messages

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared.

AU X I L I A R Y D E V I C E F A I L U R E — The touch pad, track stick, or external mouse may be faulty. For an external mouse, check the cable connection. Enable the Pointing Device option in the system setup program. If the problem persists, contact Dell. See "Contacting Dell" on page 145.

BA D C O M M A N D O R F I L E N A M E — Ensure that you have spelled the command correctly, put spaces in the proper place, and used the correct pathname.

C A C H E D I S A B L E D D U E T O F A I L U R E — The primary cache internal to the microprocessor has failed. Contact Dell. See "Contacting Dell" on page 145.

CD D R I V E C O N T R O L L E R F A I L U R E — The CD drive does not respond to commands from the computer. See "Drive Problems" on page 80.

DA T A E R R O R — The hard drive cannot read the data. See "Drive Problems" on page 80.

DE C R E A S I N G A V A I L A B L E M E M O R Y — One or more memory modules may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them. See "Memory" on page 112.

DI S K C: F A I L E D I N I T I A L I Z A T I O N — The hard drive failed initialization. Run the hard drive tests in the Dell Diagnostics. See "Dell Diagnostics" on page 77.

DR I V E N O T R E A D Y — The operation requires a hard drive in the bay before it can continue. Install a hard drive in the hard drive bay. See "Hard Drive" on page 108.

E R R O R R E A D I N G PCMCIA C A R D — The computer cannot identify the ExpressCard. Reinsert the card or try another card. See "Using ExpressCards" on page 67.

E X T E N D E D M E M O R Y S I Z E H A S C H A N G E D — The amount of memory recorded in NVRAM does not match the memory installed in the computer. Restart the computer. If the error appears again, contact Dell. See "Contacting Dell" on page 145.

Solving Problems

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