104 | Dell 140M, PP19L guide

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NOTICE: To prevent conflicts with Windows XP, disable any virus protection software installed on your computer before you reinstall Windows XP. See the documentation that came with the software for instructions.

1Save and close any open files and exit any open programs.

2Insert the Operating System CD. Click Exit if the Install Windows XP message appears.

3Restart the computer.

4Press <F2> immediately after the DELL™ logo appears.

If the operating system logo appears, wait until you see the Windows desktop, and then shut down the computer and try again.

5Press the arrow keys to select CD-ROM, and press <Enter>.

6 When the Press any key to boot from CD message appears, press any key.

7When the Windows XP Setup screen appears, press <Enter>.

8Follow the instructions on the screen to complete the reinstallation.

9When the operating system reinstallation completes, reinstall drivers and applications as necessary.

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Solving Problems

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Dell 140M, PP19L owner manual 104

Contents

Dell Portable Computers Abbreviations and Acronyms Contents Using the Display Using a Battery Connecting Your Computer to a TV or Audio Device Connecting to a Wireless Local Area Network Removing a Media Memory Card or Blank If only part of the display is readable Contents Resolving Software and Hardware Incompatibilities 105108 111 125 127128 131 Dell Technical Support Policy U.S. Only 144 145 Support.dell.com Finding InformationWhat Are You Looking For? Find It Here What Are You Looking For? Software Premier.support.dell.comUnder Select a Device, scroll to System Operating System CD Tour of Your Computer Front View V I C E S T a T U S L I G H T S Tour of Your Computer Y B O a R D a N D W I R E L E S S S T a T U S L I G H T S Left Side View D I O C O N N E C T O R S Right Side View Back View Bottom View Tour of Your Computer Setting Up Your Computer Connecting to the InternetSetting Up Your Internet Connection Click Connect to the Internet Transferring Information to a New Computer If you have a CD, click Use the CD I got from an ISP Start the Files and Settings Transfer Wizard Click Files and Settings Transfer Wizard Setting Up a Printer Printer Cable Power Protection Devices Connecting a USB Printer Line Conditioners Uninterruptible Power SuppliesSurge Protectors Setting Up Your Computer Switching the Video Image Using the DisplayAdjusting Brightness Setting Display Resolution Under Pick a category, click Appearance and Themes Using the Keyboard and Touch Pad Numeric Keypad Battery Key CombinationsSystem Functions CD or DVD Tray Power Management Power Options Properties window. See PowerMicrosoft Windows Logo Key Functions Opens the Search Results-Computer dialog box Touch Pad Customizing the Touch Pad Power Management Power Management TipsPower Management Wizard Setting Sleep Modes Selecting a Power Scheme Power Management Modes Setting Battery Alarms and ActionsCompleting the Power Management Wizard Standby Mode Power Schemes Tab Power Options PropertiesHibernate Mode Advanced Tab Alarms TabPower Meter Tab Dell QuickSet Features Hibernate TabClicking the QuickSet Icon Double-Clicking the QuickSet Icon Battery Performance Using a BatteryBattery Types Microsoft Windows Power Meter Checking the Battery ChargeDell QuickSet Battery Meter Charging the Battery Low-Battery WarningCharge Gauge Health Gauge Storing a Battery Using CDs, DVDs, and Other Multimedia Playing a CD or DVD DVD player includes the following basic buttons Adjusting the Volume Copying CDs and DVDs Adjusting the PictureHow to Copy a CD or DVD Using Blank CDs and DVDs Media Type Read Write Rewritable Using Dell MediaDirect Helpful Tips Connecting Your Computer to a TV or Audio Device Video and Standard Audio Using CDs, DVDs, and Other Multimedia Video and S/PDIF Digital Audio Video cable Pdif digital audio cable Composite Video and Standard Audio Using CDs, DVDs, and Other Multimedia Composite Video and S/PDIF Digital Audio TV/digital audio adapter Pdif digital audio cable Cable Click the DVD Audio Setting icon Enabling S/PDIF Digital Audio Click Advanced Click S/PDIF Interface Setting Up the Cyberlink CL HeadphonesEnabling S/PDIF in the Windows Audio Driver Click Advanced Enabling the Display Settings for a TVVideo Controller Using ExpressCards Installing an ExpressCardExpressCard Types ExpressCard Blanks Removing an ExpressCard or Blank Release button ExpressCard Using ExpressCards Using the 5-in-1 Media Memory Card Reader Installing a Media Memory CardMedia Memory Card Types Media Memory Card Blanks Removing a Media Memory Card or Blank Setting Up a Home and Office Network Connecting to a Network AdapterNetwork Setup Wizard Click Checklist for creating a network Determining Your Network Type Connecting to a Wireless Local Area NetworkConnecting to a Wireless Network in Microsoft Windows XP Setting Up a Home and Office Network Setting Up a Home and Office Network Solving Problems Dell DiagnosticsWhen to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive Insert the Drivers and Utilities CD Tab Function Dell Diagnostics Main MenuOption Function Drive Problems CD and DVD drive problems Hard drive problemsProblems writing to a CD/DVD-RW drive If you hear an unfamiliar scraping or grinding sound Mail, Modem, and Internet Problems Error Messages Solving Problems Solving Problems Click Add or Remove Programs Ieee 1394 Device Problems Keyboard ProblemsExternal Keyboard problems Click Printers and Other Hardware Lockups and Software Problems Unexpected charactersComputer does not start up Computer stops responding Dell MediaDirect problems Solid blue screen appears Memory Problems Other software problems Power Problems Network ProblemsExpressCard Problems Printer Problems Ensuring Sufficient Power for Your Computer Scanner Problems If your scanner is listed, Windows recognizes the scanner Sound and Speaker Problems No sound from headphonesNo sound from integrated speakers No sound from external speakers If the display is blank Touch Pad or Mouse ProblemsVideo and Display Problems What Is a Driver? DriversIf the display is difficult to read If only part of the display is readable Reinstalling Drivers and Utilities Under Pick a Category, click Performance and MaintenanceUsing Windows XP Device Driver Rollback Identifying Drivers Using the Drivers and Utilities CD Click Roll Back Driver Restoring Your Operating System Manually Reinstalling DriversResolving Software and Hardware Incompatibilities Using Microsoft Windows XP System Restore Creating a Restore PointRestoring the Computer to an Earlier Operating State 100 Using Dell PC Restore by Symantec Undoing the Last System RestoreEnabling System Restore 101 Removing Dell PC Restore 102 Using the Operating System CD Reinstalling Windows XPBefore You Begin 103 104 Adding and Replacing Parts Before You BeginRecommended Tools Turning Off Your Computer Before Working Inside Your Computer 106 107 Battery Removing a BatteryInstalling a Battery Hard Drive 109 110 Removing and Installing Optical Drives Optical DrivesReturning a Hard Drive to Dell About the Device Security Screw Memory 112 Installing a Memory Module in Connector Dimm B 113 114 Installing a Memory Module in Connector Dimm a 115 116 117 118 Modem Optional 119 120 Wireless Mini PCI Card 121 122 123 Hinge CoverRemoving the Hinge Cover 124 125 KeyboardReplacing the Hinge Cover Removing the Keyboard 126 127 Internal Card With Bluetooth Wireless TechnologyReplacing the Keyboard 128 Coin-Cell BatteryRemoving the Coin-Cell Battery Replacing the Coin-Cell Battery 129 Adding and Replacing Parts 131 SpecificationsAppendix Ports and Connectors 132In-1 Media Memory Card Reader Memory 133 CommunicationsVideo Audio 134 DisplayKeyboard Touch Pad AC Adapter Battery135 Environmental 136Physical Using the System Setup Program Viewing the System Setup ScreenOverview 137 System Setup Screen Changing the Boot SequenceCommonly Used Options 138 Computer Tracking Software Traveling With Your Computer Identifying Your ComputerPacking the Computer 139 140 Travel TipsTraveling by Air Cleaning Your Computer If Your Computer Is Lost or StolenComputer, Keyboard, and Display 141 FCC Notices U.S. Only Touch PadFloppy Drive CDs and DVDs Class a Class B 143 Definition of Dell-Installed Software and Peripherals Macrovision Product NoticeDell Technical Support Policy U.S. Only FCC Identification Information 145 Contacting DellDefinition of Third-Party Software and Peripherals 146 Argentina Buenos AiresAruba Australia Sydney 147 148 BruneiCanada North York, Ontario Cayman Islands 149 China XiamenColombia Costa Rica 150 151 France Paris Montpellier Website support.euro.dell.comHome and Small Business Corporate 152 153 Ireland Cherrywood Website support.euro.dell.comItaly Milan Website support.euro.dell.com Jamaica Japan Kawasaki Website support.jp.dell.com Korea Seoul 155 Latin AmericaLuxembourg Website support.euro.dell.com Macao 156 MexicoMontserrat Netherlands Antilles 157 158 159 160 Sweden Upplands Vasby Website support.euro.dell.comSwitzerland Geneva Website support.euro.dell.com Taiwan Website support.ap.dell.com 161 162 A. Austin, TexasBusiness Virgin Islands Glossary 163 164 Device driver See driver 165 Docking device See APR 166 167 168 NIC See network adapter 169 170 171 System tray See notification area Video resolution See resolution 172 173 Glossary Index 175 176 177 Problems 178 179 180