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Solving Problems

Dell™ E157FPT Touch Screen Monitor Contents

General Problems

Touch screen Problems

General Problems

Problem

Suggestion

The monitor does not respond after

Check that the monitor's Power Switch is on.

you turn on the system.

 

 

 

Characters on the screen are dim.

Refer to CONTRAST to adjust the brightness. During operation, the monitor screen may automatically turn off as a

 

result of the Power Saving feature. Press any key to see if the screen reappears.

The screen is blank.

 

 

 

OSD or power buttons don't work

Check to see if they are locked. See OSD LOCK and UNLOCK.

 

 

"Out of Range" display

Check to see if the resolution or vertical frequency of your computer is higher than that of the LCD display.

 

Resolution should be set to 1024 x 768. Vertical refresh frequency should be set to 60 Hz.

 

 

 

 

Touch screen Problems

Problem

Suggestion

 

 

Touch doesn't work

Make sure cable is securely attached at both ends.

 

 

Video alignment doesn't

If you are running an expanded desktop multiple monitor resolution that is not multiples of standard monitor resolutions, you

recognize video resolution.

may experience difficulties in calibrating all of your monitors properly. Contact Dell support for help with modifying this file.

 

 

Targets do not appear on

You can define the target locations for every monitor in a configuration file called, EloTarget.conf. Contact Dell Application for

screen during calibration.

help with modifying this file.

 

 

 

 

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Dell 26007 appendix Solving Problems, General Problems, Touch screen Problems, Problem Suggestion