Dell 320-8277 manual Universal Serial Bus USB Specific Problems, Troubleshooting the Dell Soundbar

Models: 320-8277 U2410

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Universal Serial Bus (USB) Specific Problems

power saving mode.

press "+", "-" or "Menu" key, the message

 

" No Composite input signal " or " No

 

Component input signal " will appear.

 

 

access the OSD to set Audio to "off " state.

No Input Signal when you press the controls.

The monitor will not fill the entire screen.

No picture, the LED light is blue. When you press "+", "-" or "Menu" key, the message

"No Composite input signal " or " No Component input signal " will appear.

The picture can't fill the height or width of the screen.

Check the signal source Make sure the Computer is not in power saving b mouse or pressing any key on the keyboard.

Check to make sure Video Source to Composite or Component is powered video media.

Check whether the signal cable is plugged in and seated properly. Re-plug if necessary.

Re-boot the computer or video player.

Due to the non-standard formats of DVDs, the monitor may not show the pictures.

NOTE: When choosing DVI-D, DisplayPort, HDMI, Composite or Component video, Auto Adjust function is not available.

Universal Serial Bus (USB) Specific Problems

SPECIFIC SYMPTOMS

USB interface is not working

Troubleshooting the Dell™ SoundbarManual background WHAT YOU EXPERIENCE

USB peripherals are not working

Manual backgroundManual background POSSIBLE SOLUTIONS

Check that your monitor is powered ON.

Reconnect the upstream cable to your computer.

Reconnect the USB peripherals (downstream connector).

Switch off and then turn on the monitor again.

Reboot the computer.

High Speed USB 2.0 interface is slow.

High Speed USB 2.0 peripherals working slowly or not at all.

Check that your computer is USB 2.0 capable.

Verify USB 2.0 source on your computer.

Reconnect the upstream cable to your computer.

Reconnect the USB peripherals (downstream connector).

Reboot the computer.

Troubleshooting the Dell™ Soundbar

COMMON SYMPTOMS

No Sound

WHAT YOU EXPERIENCE

No power to Soundbar - the power indicator is off.

(built-in DC power supply. i.e. U2410)

POSSIBLE SOLUTIONS

Turn the Power/Volume knob on the Soundbar clockwise to the middle pos power indicator (blue LED) on the front of the Soundbar is illuminated.

Confirm that the power cable from the Soundbar is plugged into the monit

Confirm that the monitor has power.

If the monitor has no power, see Monitor Specific Troubleshooting for mon problem.

No Sound

Soundbar has power - power indicator is on.

Plug the audio line-in cable into the computer's audio out jack.

Set all Windows volume controls to their maximum.

Play some audio content on the computer (i.e. audio CD, or MP3).

Turn the Power/Volume knob on the Soundbar clockwise to a higher volum

Clean and reseat the audio line-in plug.

Test the Soundbar using another audio source (i.e. portable CD player).

Distorted Sound

Computer's sound card is used as the audio source.

Clear any obstructions between the Soundbar and the user.

Confirm that the audio line-in plug is completely inserted into the jack of t

Set all Windows volume controls to their midpoints.

Decrease the volume of the audio application.

Turn the Power/Volume knob on the Soundbar counter-clockwise to a lowe

Clean and reseat the audio line-in plug.

Troubleshoot the computer's sound card.

Test the Soundbar using another audio source (i.e. portable CD player).

Distorted Sound

Other audio source is used.

Clear any obstructions between the Soundbar and the user.

Confirm that the audio line-in plug is completely inserted into the jack of t

Decrease the volume of the audio source.

Turn the Power/Volume knob on the Soundbar counter-clockwise to a lowe

Clean and reseat the audio line-in plug.

Unbalanced Sound Output

Sound from only one side of Soundbar

Clear any obstructions between the Soundbar and the user.

Confirm that the audio line-in plug is completely inserted into the jack of t audio source.

Set all Windows audio balance controls (L-R) to their midpoints.

Clean and reseat the audio line-in plug.

Troubleshoot the computer's sound card.

Test the Soundbar using another audio source (i.e. portable CD player).

Low Volume

Volume is too low.

Clear any obstructions between the Soundbar and the user.

Turn the Power/Volume knob on the Soundbar clockwise to the maximum

Set all Windows volume controls to their maximum.

Increase the volume of the audio application.

Test the Soundbar using another audio source (i.e. portable CD player).

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Dell 320-8277, U2410 manual Universal Serial Bus USB Specific Problems, Troubleshooting the Dell Soundbar, Specific Symptoms