Horizontal/Vertical Lines
Synchronization Problems
Intermittent Problems
Missing Color
Wrong Color
Image retention from a static image left on the monitor for a long period of time
Screen has one or more lines
Screen is scrambled or appears torn
Visible signs of smoke or sparks
Monitor malfunctions on & off
Picture missing color
Picture color not good
Faint shadow from the static image displayed appears on the screen
•Adjust brightness & contrast controls via OSD.
NOTE: When using
•Reset the monitor to Factory Settings.
•Perform Auto Adjust via OSD.
•Adjust Phase and Pixel Clock controls via OSD.
•Perform monitor
•Check for bent or broken pins in the video cable connector.
NOTE: When using
•Reset the monitor to Factory Settings.
•Perform Auto Adjust via OSD.
•Adjust Phase and Pixel Clock controls via OSD.
•Perform monitor
•Check for bent or broken pins in the video cable connector.
•Restart the computer in the safe mode.
•Do not perform any troubleshooting steps.
•Contact Dell immediately.
•Ensure that the video cable connecting the monitor to the computer is con and is secure.
•Reset the monitor to Factory Settings.
•Perform monitor
•Perform monitor
•Ensure that the video cable connecting the monitor to the computer is con and is secure.
•Check for bent or broken pins in the video cable connector.
•Change the Color Setting Mode in the Color Settings OSD to Graphics or V to the application.
•Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B valu Settings OSD if the Color Management is turned off.
•Change the Input Color Format to PC RGB or YPbPr in the Advance Setting
•Use the Power Management feature to turn off the monitor at all times wh more information, see Power Management Modes).
•Alternatively, use a dynamically changing screensaver.
Video Problems
COMMON SYMPTOMS
No Video
Low Quality DVD playback
Blinking Video
WHAT YOU EXPERIENCE
No signal indicator is displayed
Picture not crisp and some color distortion
Video is blinking or discontinuous
POSSIBLE SOLUTIONS
•Check Video Input Selection
¡Composite: Yellow colored RCA jack
¡Component: Red, Blue, Green colored RCA jacks
•Check DVD connection
¡Composite gives good picture
¡Component: Red, Blue, Green colored RCA jacks
•Check DVD connection
¡Composite gives good picture
¡Component: Red, Blue, Green colored RCA jacks
•Check if DVD player is HDCP compliant.
¡Some
Product Specific Problems
SPECIFIC SYMPTOMS
Screen image is too small
Cannot adjust the monitor with the buttons on the front panel
WHAT YOU EXPERIENCE | POSSIBLE SOLUTIONS | |
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Image is centered on screen, but does not | • | Perform monitor reset on "Factory Reset". |
fill entire viewing area |
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OSD does not appear on the screen | • | Turn the monitor off and unplug the power cord and then plug back and p |
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The monitor will not go into | No picture, the LED light is blue. When |
•Move mouse or hit any key on the keyboard on the computer or activate v
