Dell J740 - page 34

24 Troubleshooting

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For he lp:

•Installing a new cartridge, see page16.

•Ordering supplies, see page16.

Check the table below for specific instructions:

1Press Powe r to turn the printer off.

2Open the front cover.

3Turn the printer on.

The ink cartridge carrier moves and stops at the loading position unless the printer is

busy.

4Remove the color ink cartridge.

Message: Problem: Do this:

Black cartridge missing The black cartridge is not

installed. Install a black cartridge

(part number T0601 or

part number T0722).

Color cartridge missing The color cartridge is not

installed. Install a color cartridge

(part number T0602).

Cartridge Error The printer has detected

a short circuit in a

cartridge.

Complete the following

instructions.

Contents

Main Order ink cartridges Understanding your printer The table on page iv describes each part. Accessing your Users Guide Notes, Notices, and Cautions Page Contents 1Learning about your printer 2Using the printer 3Maintenance 4Troubleshooting 5Regulatory notices 6Appendix Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Page Page Setting up the printer Understanding the printer software Print Properties Page The following table describes the Dell Printer Solution Center tabs. Understanding the paper type sensor Page Loading paper To load other paper types, follow these guidelines. Printing Basic printing Printing photos Printing envelopes Printing cards Printing banners Printing mirror images and iron-on transfers Print transparencies Printing posters Printing on both sides of the paper See more printing projects Sharing printers Page Page Page Ordering supplies Replacing an ink cartridge Aligning the ink cartridges Cleaning the ink cartridge nozzles Page Setup troubleshooting General troubleshooting Paper misfeeds or multiple sheets feed Envelopes do not feed properly Document does not print Printer is not communicating with computer More troubleshooting Error messages Page Page Removing and reinstalling the printer software Other help sources Regulatory notices Federal Communications Commission (FCC) compliance information statement Industry Canada compliance statement European Community (EC) directives conformity The United Kingdom Telecommunications Act 1984 Noise emission levels ENERGY STAR Page Page Contacting Dell Page Page Page Page Page Page Page Page Page 42 Appendix Limited Warranties and Return Policy Limited Warranty for the U.S. What is covered by this limited warranty? What is not covered by this limited warranty? Appendix 43 How long does this limited warranty last? What do I do if I need warranty service? What will Dell do? 44 Appendix What if I purchased a service contract? How will you fix my product? What do I do if I am not satisfied? May I transfer the limited warranty? Appendix 45 "Total Satisfaction" Return Policy (U.S. Only) Limited Warranty Terms for Canada What is covered by this limited warranty? What is not covered by this limited warranty? 46 Appendix How long does this limited warranty last? What do I do if I need warranty service? Appendix 47 What will Dell do? What if I purchased a service contract? 48 Appendix How will you fix my product? What do I do if I am not satisfied? "Total Satisfaction" Return Policy (Canada Only) Appendix 49 Dell Software and Peripherals (Canada Only) Third-Party Software and Peripherals Products Dell-Branded Peripheral Products Return Policy 50 Appendix One-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only) Guarantee Exclusions Making a Claim Limitation and Statutory Rights Dell Computer Corporation Ink and TonerCartridges Limited Warranty (U.S. and Canada Only) Dell Software License Agreement Limited Warranty U.S. Government Restricted Rights General Index A B C D L M O P R T U W