![](/images/new-backgrounds/1203130/203130105x1.webp)
How long does this limited warranty last?
This limited warranty lasts for the time period indicated on your invoice, except that the limited warranty on
What do I do if I need warranty service?
Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell service tag number or order number available.
Individual Home Consumers: | US. Only |
|
|
Technical Support | |
|
|
Customer Service | |
|
|
Individual Home Consumers who purchased through |
|
an Employee Purchase Program: |
|
|
|
Technical Support and Customer Service | |
|
|
Home and Small Business Commercial Customers: |
|
|
|
Technical Support and Customer Service | |
|
|
Medium, Large, or Global Commercial Customers, |
|
Healthcare Customers, and Value Added Resellers |
|
(VARs): |
|
|
|
Technical Support and Customer Service | |
|
|
Government and Education Customers: |
|
|
|
Technical Support and Customer Service | |
|
|
|
|
What will Dell do?
During the 90 days of the
When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in the United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the product to you freight collect.
If we determine that the product is not covered under this warranty, we will notify you and inform you of service alternatives that are available to you on a fee basis.
NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any confidential, proprietary, or personal information and removable media such as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary, or personal information; lost or corrupted data; or damaged or lost removable media.
A ppendi x
4 3