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Dell J740 owner manual Removing and reinstalling the printer software, Other error messages

Models: J740

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5Close the front cover.

If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6Reinstall the color cartridge and remove the black ink cartridge.

7Close the front cover.

If the error message displays again, replace the color cartridge with a new color cartridge.

If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.

8Close the front cover.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Other error messages

1Press Power to turn the printer off.

2Wait a few seconds, and then turn the printer back on.

3Send your document to print.

Removing and reinstalling the printer software

If the printer is not functioning properly or if a communications error message appears when you try to use your printer, you may need to uninstall and then reinstall the printer software.

1 From your desktop, click Start → Programs → Dell Printers → Dell Inkjet Printer J740 → Uninstall Dell J740.

2Follow the instructions on your computer screen to uninstall the printer software.

3Restart your computer before reinstalling the printer software.

4Insert the Dell Personal Inkjet Printer J740 Drivers and Utilities CD.

Trou bl es hoo t i ng

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Dell J740 owner manual Removing and reinstalling the printer software, Other error messages

Contents

Look Inside For Order ink cartridges Table on page iv describes each part Understanding your printerUse Accessing your User’s GuideUnited States Government Restricted Rights Page Contents Maintenance Warranty U.S. and Canada Only N t e n t s Le a r n i n g a b o u t y o u r p r i n t e r Print Properties Setting up the printerUnderstanding the printer software Dell Printer Solution Center appears Dell Printer Solution CenterHow To TroubleshootingMaintenance Printer Status the tabUnderstanding the paper type sensor I n g t h e p r i n t e r Loading paper Paper Width Length EnvelopesPostcards , or photo cards Glossy paper TransparenciesPrinting photos PrintingBasic printing Printing mirror images and iron-on transfers Printing envelopesPrinting cards Printing bannersPrinting on both sides of the paper Print transparenciesPrinting posters Sharing printers See more printing projectsSettings → Printers Click File → Properties I n t e n a n c e Replacing an ink cartridge Ordering suppliesAligning the ink cartridges Cleaning the ink cartridge nozzles Tr o u b l e s h o o t i n g Paper misfeeds or multiple sheets feed Setup troubleshootingGeneral troubleshooting Printer is not communicating with computer Envelopes do not feed properlyDocument does not print Paper Jam message More troubleshootingError messages Out of Paper message Cartridge Error messagesPrinter Cover Open message Ink Low messageMessage Problem Do this Other error messages Removing and reinstalling the printer softwareOther help sources Re g u l a t o r y n o t i c e s Industry Canada compliance statement Noise emission levels European Community EC directives conformityUnited Kingdom Telecommunications Act Copyright advisory P e n d i Belgium Brussels Website support.euro.dell.com Contacting DellFinland Helsinki Website support.euro.dell.com Canada North York, OntarioDenmark Copenhagen Website support.euro.dell.com Germany Langen Website support.euro.dell.com France Paris Montpellier Website support.euro.dell.comHome and Small Business CorporateItaly Milan Website support.euro.dell.com IndiaIreland Cherrywood Website support.euro.dell.com Mexico Latin AmericaLuxembourg Website support.euro.dell.com Norway Lysaker Website support.euro.dell.com Netherlands Amsterdam Website support.euro.dell.comSingapore Singapore Poland Warsaw Website support.euro.dell.comPortugal Website support.euro.dell.com Puerto RicoSwitzerland Geneva Sweden Upplands VasbyBracknell Website support.euro.dell.com Business A. Austin, TexasLimited Warranties and Return Policy Limited Warranty for the U.SWhat is covered by this limited warranty? What is not covered by this limited warranty?What will Dell do? How long does this limited warranty last?What do I do if I need warranty service? What do I do if I am not satisfied? What if I purchased a service contract?May I transfer the limited warranty? How will you fix my product?Total Satisfaction Return Policy U.S. Only Limited Warranty Terms for CanadaTechnical Support Consumers Total Satisfaction Return Policy Canada Only Return Policy Dell Software and Peripherals Canada OnlyThird-Party Software and Peripherals Products Dell-Branded Peripheral ProductsLimitation and Statutory Rights GuaranteeExclusions Making a ClaimDell Computer de Mexico SA de CV Binding Arbitration Dell Software License AgreementLimited Warranty General Government Restricted RightsD e D e Index D e