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Dell 4150 owner manual Finding Solutions, Solving Problems, See page

Models: 4150

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Finding Solutions

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

HINT: If you have a problem with an external device, see the device documentation or contact the manufacturer.

Finding Solutions

Sometimes it’s difficult to figure out where to go for answers. Use this chart to quickly find the answers to your questions.

See page 56.

Press the power button to exit standby mode. See the Tell Me How help file for more infor- mation on standby mode.

Get technical assistance from

Dell. See page 108.

®
®		See page 57.

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Solving Problems

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Dell 4150 owner manual Finding Solutions, Solving Problems, See page

Contents

Dell Inspiron Owner’s Manualw w w . d e l l . c o m s u p p o r t . d e l l . c o m November Hints, Notices, and CautionsAbbreviations and Acronyms P/N 1R408When Working Inside Your Computer Contents1 Setting Up and Using Your Computer Contents2 Solving Problems Modem and Internet Connection Problems Undoing the Last System Restore 3 Adding and Replacing PartsManually Reinstalling Drivers for Windows XP Reinstalling Drivers and SoftwareLimited Warranty for the U.S 4 AppendixSpecifications Adding MemoryContents CAUTION Safety Instructions GeneralCAUTION Safety Instructions continued PowerBattery CAUTION Safety Instructions continuedAir Travel EMC InstructionsCAUTION Safety Instructions continued When Using Your Computer When Using Your Computer continued When Working Inside Your ComputerErgonomic Computing Habits Battery Disposal Protecting Against Electrostatic DischargeWhen Using Your Computer continued 16 When Using Your Computer w w w . d e l l . c o m s u p p o r t . d e l l . c o mSetting Up and Using Your Computer Setting Up and Using Your Computer A Tour of Your ComputerFront View w w w . d e l l . c o m s u p p o r t . d e l l . c o mDI S P L A Y L A T C H - Keeps the display closed Turns on when you turn on the computer Left Side View hard drivePC Card slot HA R D DR I V E - Reads and writes data on a hard disk audio connectors Right Side Viewmodem connector infrared sensorAttach a microphone to the connector Back View NE T W O R K CO N N E C T O RS-VI D E O TV- OU T CO N N E C T O R Connects serial devices, such as a mouse or handheld device Connects USB devices, such as a mouse, keyboard, or printer CAUTION The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage Bottom View card, and modem coverSetting Up a Printer Connecting a Parallel PrinterPrinter Cable Connecting a USB Printer parallel connector on computerTransferring Information to a New Computer With Windows XP Setting Up a Home and Office Network With Windows XP Connecting to the Internet3 Click checklist for creating a network 3 Click Network and Internet Connections Setting Up Your Internet Connection4 Click Set up or change your Internet connection 6 Click Connect to the InternetCopying CDs click Project SelectorUsing Easy CD Creator Basic Using Blank CD-R Discs or Blank CD-RW DiscsHelpful Tips How to Copy a CD Swapping Devices While the Computer Is Turned Off Turning Off the ComputerAbout the Module Bay 3 Click Turn offSwapping Devices While the Computer Is Running Using the Floppy Drive as an External Device Enabling the Infrared Sensor Connecting a Television to the Computer S-Video Connection3 Plug the other end of the S-video cable into your television Setting Up and Using Your ComputerBefore you begin, ensure that you have the following cables S-video cable audio cableComposite Video Connection Setting Up and Using Your Computer composite TV-out adapter cable composite video cable audio cableS-video TV-out connector S-video connector composite video connectorcomposite TV-out adapter cable Enabling the Display Settings for a Television 2 Click Appearance and Themes and click Display4 Click the Displays tab Setting Up the Dolby Headphone Setting Up the Docking Device to Connect to a Network3 Click the Dolby Headphone tab 4 Click Enable Dolby Headphone Power Protection Devices Surge ProtectorsLine Conditioners Uninterruptible Power Supplies 52 Setting Up and Using Your Computer w w w . d e l l . c o m s u p p o r t . d e l l . c o mSolving Problems Finding Solutions Solving ProblemsSee page See page See page 66 See page See page See page See page See page Solving ProblemsSee page See page See page See page See page See page See page See pageTO A C C E S S T H E TE L L ME HO W H E L P F I L E Accessing HelpPower Problems TO A C C E S S H E L P I N WI N D O W S XPError Messages Video and Display Problems If the display is blankIf the display is difficult to read Solving ProblemsIf only part of the display is readable Sound and Speaker ProblemsIf you have a problem with integrated speakers 2 Click Appearance and ThemesPrinter Problems If you have a problem with external speakersSolving Problems Modem and Internet Connection Problems 2 Click Printers and Other Hardware5 Close the Phone and Modems Options window Scanner Problems Touch Pad or Mouse ProblemsExternal Keyboard Problems Drive Problems Unexpected CharactersIf you cannot save a file to a floppy disk drive If you cannot play a CD, CD-RW, or DVD does not indicate a defect with the drive or the CDback of floppy disk If you cannot eject the CD, CD-RW, or DVD drive tray If you hear an unfamiliar scraping or grinding soundIf the CD-RW drive stops writing PC Card ProblemsIf you have problems with a hard drive 4 Under Error-checking, click Check NowNetwork Problems General Program ProblemsA program crashes A program stops responding E-Mail ProblemsError messages appear A solid blue screen appearsIf Your Computer Gets Wet Resolving Other Technical Problems If You Drop or Damage Your ComputerIdentifying Drivers What Is a Driver?Drivers 3 In the Performance and Maintenance window, click System3 In the Performance and Maintenance window, click System Reinstalling DriversUsing Windows XP Device Driver Rollback Using the Drivers and Utilities CDManually Reinstalling Drivers for Windows XP 3 Click PropertiesResolving Software and Hardware Incompatibilities 2 Click Performance and Maintenance and click SystemUsing Microsoft Windows System Restore 4 Click the System Restore tab Creating a Restore Point2 Click the Performance and Maintenance Using the System Restore WizardRestoring the Computer to an Earlier Operating State Before You Reinstall Reinstalling Microsoft Windows XPUndoing the Last System Restore Reinstalling Windows XPPreparing to Boot From the Operating System CD Starting Windows XP Setupselect To set up Windows now Completing the GUI Setup Completing the Operating System Setup Reinstalling Drivers and SoftwareAdding and Replacing Parts Palm Rests Display Cover Hard Drive Memory, Mini PCI Card, and ModemPalm Rests Adding and Replacing PartsDisplay Cover Hard Drive To replace the hard drive in the hard drive bay Returning a Hard Drive to Dell Memory, Mini PCI Card, and Modem foam packagingM2.5 x 12-mm screw Adding and Replacing Partscaptive screws w w w . d e l l . c o m s u p p o r t . d e l l . c o mAdding Memory 1 If you are replacing a memory module, remove the existing module Adding a Mini PCI Card Adding a Modem 2 Connect the modem cable to the modem 4 Install the screws to secure the modem to the system boardAdding and Replacing Parts 5 Replace the modem cover98 Adding and Replacing Parts w w w . d e l l . c o m s u p p o r t . d e l l . c o mReturning Items for Warranty Repair or Credit Contacting Dell A p p e n d iSpecifications Dell Technical Support Policy U.S. Only Regulatory Notices Limited Warranties and Return PolicySpecifications AppendixVideo Ports and ConnectorsCommunications AppendixVideo continued AudioDisplay Display continued KeyboardTouch Pad Battery Track StickAppendix AC Adapter PhysicalAppendix Environmental w . d e l l . c o m s u p p o r t . d e l l . c o mDefinition of “Dell-Installed” Software and Peripherals Dell Technical Support Policy U.S. OnlyReturning Items for Warranty Repair or Credit Contacting DellDefinition of “Third-Party” Software and Peripherals Country City Bahamas Austria ViennaWebsite support.euro.dell.com BarbadosCayman Islands BruneiCanada North York, Ontario Chile SantiagoColombia China XiamenTech Support website support.ap.dell.com/china Costa RicaDominica Denmark CopenhagenWebsite support.euro.dell.com Dominican RepublicE-mail support.euro.dell.com/fr/fr/emaildell France Paris MontpellierWebsite support.euro.dell.com Home and Small BusinessIndia Country CityHong Kong Ireland CherrywoodE-mail support.euro.dell.com/it/it/emaildell Italy MilanWebsite support.euro.dell.com Home and Small BusinessJapan Kawasaki Website support.jp.dell.comKorea Seoul Website support.euro.dell.com Latin AmericaLuxembourg MacaoNetherlands Antilles MexicoMontserrat Netherlands AmsterdamNorway Lysaker New ZealandNicaragua Website support.euro.dell.comPuerto Rico PortugalE-mail support.euro.dell.com/es/es/emaildell St. Kitts and NevisHome and Small Business Spain MadridWebsite support.euro.dell.com CorporateCustomers support.euro.dell.com/ch/fr/emaildell Switzerland GenevaWebsite support.euro.dell.com TaiwanU.K. Bracknell dell.co.uk/lca/customerservicesCountry City Website support.euro.dell.comU.S. Virgin Islands U.S.A. Austin, TexasBusiness VenezuelaRegulatory Notices NOM Information Mexico Only 128 Appendix w w w . d e l l . c o m s u p p o r t . d e l l . c o mWhat is covered by this limited warranty? Limited Warranty for the U.SLimited Warranties and Return Policy What is not covered by this limited warranty?What will Dell do? How long does this limited warranty last?What do I do if I need warranty service? AppendixWhat if I purchased a service contract? How will you fix my product?Appendix What do I do if I am not satisfied? Total Satisfaction Return Policy U.S. OnlyMay I transfer the limited warranty? AppendixWhat is not covered by this limited warranty? Limited Warranty Terms for CanadaWhat is covered by this limited warranty? AppendixWE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS WARRANTY STATEMENT OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILTY FOR THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE How long does this limited warranty last?What do I do if I need warranty service? What will Dell do?What if I purchased an on-site service contract? How will you fix my product?Appendix What do I do if I am not satisfied? Total Satisfaction Return Policy Canada OnlyMay I transfer the limited warranty? AppendixDell-Branded Peripheral Products Dell Software and Peripherals Canada OnlyThird-Party Software and Peripherals Products Return PolicyMaking a Claim GuaranteeExclusions Limitation and Statutory RightsExtent of Limited Warranty Intel’s Three Year Limited WarrantyLimited Warranty How to Obtain Warranty ServiceIntel’s Commitment to Quality Appendixw w w . d e l l . c o m s u p p o r t . d e l l . c o m What are ’Errata’?I n d ex Page Page Index