Dell 4150 owner manual Modem and Internet Connection Problems, Click Printers and Other Hardware

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HINT: If you can connect to your Internet service provider (ISP), your modem is functioning properly. If you are sure that your modem is working properly and you still experience problems, contact your ISP.

TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

EN S U R E T H A T T H E P R I N T E R I S T U R N E D O N — See the documentation supplied with the printer.

VE R I F Y T H A T WI N D O W S ® R E C O G N I Z E S T H E P R I N T E R —

1 Click the Start button and then click Control Panel.

2 Click Printers and Other Hardware.

3 Click View installed printers or fax printers. If the printer model is listed, right-click the printer icon.

4 Click Properties, and then click the Ports tab. Ensure that the Print to the following port(s): setting is LPT1 (Printer Port).

RE I N S T A L L T H E P R I N T E R D R I V E R — See the documentation that came with the printer.

Modem and Internet Connection Problems

NOTICE: Connect the modem to an analog telephone wall jack only. Connecting the modem to a digital telephone network damages the modem.

NOTICE: Modem and network connectors look similar. Do not plug a telephone line into the network connector.

CH E C K T H E T E L E P H O N E W A L L J A C K — Disconnect the telephone line from the modem and connect it to a telephone. Listen for a dial tone. Ensure that you have touch tone telephone service. Try connecting the modem to a different telephone wall jack.

Slow connection speeds can be caused by telephone noise as well as by telephone line or network conditions. Contact your telephone company or network administrator for more information.

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Solving Problems