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Dell 4150 Solving Problems, See page See page See page See page See page See page See page

Models: 4150

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Solving Problems

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Dell 4150 owner manual Solving Problems, See page See page See page See page See page See page See page

Contents

Owner’s Manual Dell Inspironw w w . d e l l . c o m s u p p o r t . d e l l . c o m P/N 1R408 Hints, Notices, and CautionsAbbreviations and Acronyms NovemberContents Contents1 Setting Up and Using Your Computer When Working Inside Your Computer2 Solving Problems Modem and Internet Connection Problems Reinstalling Drivers and Software 3 Adding and Replacing PartsManually Reinstalling Drivers for Windows XP Undoing the Last System RestoreAdding Memory 4 AppendixSpecifications Limited Warranty for the U.SContents General CAUTION Safety InstructionsPower CAUTION Safety Instructions continuedCAUTION Safety Instructions continued BatteryEMC Instructions Air TravelCAUTION Safety Instructions continued When Using Your Computer When Working Inside Your Computer When Using Your Computer continuedErgonomic Computing Habits Protecting Against Electrostatic Discharge Battery DisposalWhen Using Your Computer continued w w w . d e l l . c o m s u p p o r t . d e l l . c o m 16 When Using Your ComputerSetting Up and Using Your Computer w w w . d e l l . c o m s u p p o r t . d e l l . c o m A Tour of Your ComputerFront View Setting Up and Using Your ComputerDI S P L A Y L A T C H - Keeps the display closed Turns on when you turn on the computer hard drive Left Side ViewPC Card slot HA R D DR I V E - Reads and writes data on a hard disk infrared sensor Right Side Viewmodem connector audio connectorsAttach a microphone to the connector NE T W O R K CO N N E C T O R Back ViewS-VI D E O TV- OU T CO N N E C T O R Connects serial devices, such as a mouse or handheld device Connects USB devices, such as a mouse, keyboard, or printer CAUTION The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage card, and modem cover Bottom ViewConnecting a Parallel Printer Setting Up a PrinterPrinter Cable parallel connector on computer Connecting a USB PrinterTransferring Information to a New Computer With Windows XP Connecting to the Internet Setting Up a Home and Office Network With Windows XP3 Click checklist for creating a network 6 Click Connect to the Internet Setting Up Your Internet Connection4 Click Set up or change your Internet connection 3 Click Network and Internet Connectionsclick Project Selector Copying CDsUsing Blank CD-R Discs or Blank CD-RW Discs Using Easy CD Creator BasicHelpful Tips How to Copy a CD 3 Click Turn off Turning Off the ComputerAbout the Module Bay Swapping Devices While the Computer Is Turned OffSwapping Devices While the Computer Is Running Using the Floppy Drive as an External Device Enabling the Infrared Sensor S-Video Connection Connecting a Television to the ComputerS-video cable audio cable Setting Up and Using Your ComputerBefore you begin, ensure that you have the following cables 3 Plug the other end of the S-video cable into your televisionComposite Video Connection composite TV-out adapter cable composite video cable audio cable Setting Up and Using Your Computercomposite video connector S-video TV-out connector S-video connectorcomposite TV-out adapter cable 2 Click Appearance and Themes and click Display Enabling the Display Settings for a Television4 Click the Displays tab Setting Up the Docking Device to Connect to a Network Setting Up the Dolby Headphone3 Click the Dolby Headphone tab 4 Click Enable Dolby Headphone Surge Protectors Power Protection DevicesLine Conditioners Uninterruptible Power Supplies w w w . d e l l . c o m s u p p o r t . d e l l . c o m 52 Setting Up and Using Your ComputerSolving Problems Solving Problems Finding SolutionsSee page See page Solving ProblemsSee page See page See page See page See page See page See page See page See page 66 See page See page See page See page See pageTO A C C E S S H E L P I N WI N D O W S XP Accessing HelpPower Problems TO A C C E S S T H E TE L L ME HO W H E L P F I L EError Messages If the display is blank Video and Display ProblemsSolving Problems If the display is difficult to read2 Click Appearance and Themes Sound and Speaker ProblemsIf you have a problem with integrated speakers If only part of the display is readableIf you have a problem with external speakers Printer ProblemsSolving Problems 2 Click Printers and Other Hardware Modem and Internet Connection Problems5 Close the Phone and Modems Options window Touch Pad or Mouse Problems Scanner ProblemsExternal Keyboard Problems Unexpected Characters Drive ProblemsIf you cannot save a file to a floppy disk drive does not indicate a defect with the drive or the CD If you cannot play a CD, CD-RW, or DVDback of floppy disk If you hear an unfamiliar scraping or grinding sound If you cannot eject the CD, CD-RW, or DVD drive tray4 Under Error-checking, click Check Now PC Card ProblemsIf you have problems with a hard drive If the CD-RW drive stops writingGeneral Program Problems Network ProblemsA program crashes A solid blue screen appears E-Mail ProblemsError messages appear A program stops respondingIf Your Computer Gets Wet If You Drop or Damage Your Computer Resolving Other Technical Problems3 In the Performance and Maintenance window, click System What Is a Driver?Drivers Identifying DriversUsing the Drivers and Utilities CD Reinstalling DriversUsing Windows XP Device Driver Rollback 3 In the Performance and Maintenance window, click System3 Click Properties Manually Reinstalling Drivers for Windows XP2 Click Performance and Maintenance and click System Resolving Software and Hardware IncompatibilitiesUsing Microsoft Windows System Restore Using the System Restore Wizard Creating a Restore Point2 Click the Performance and Maintenance 4 Click the System Restore tabRestoring the Computer to an Earlier Operating State Reinstalling Windows XP Reinstalling Microsoft Windows XPUndoing the Last System Restore Before You ReinstallStarting Windows XP Setup Preparing to Boot From the Operating System CDselect To set up Windows now Completing the GUI Setup Reinstalling Drivers and Software Completing the Operating System SetupPalm Rests Display Cover Hard Drive Memory, Mini PCI Card, and Modem Adding and Replacing PartsAdding and Replacing Parts Palm RestsDisplay Cover Hard Drive To replace the hard drive in the hard drive bay Returning a Hard Drive to Dell foam packaging Memory, Mini PCI Card, and Modemw w w . d e l l . c o m s u p p o r t . d e l l . c o m Adding and Replacing Partscaptive screws M2.5 x 12-mm screwAdding Memory 1 If you are replacing a memory module, remove the existing module Adding a Mini PCI Card Adding a Modem 5 Replace the modem cover 4 Install the screws to secure the modem to the system boardAdding and Replacing Parts 2 Connect the modem cable to the modemw w w . d e l l . c o m s u p p o r t . d e l l . c o m 98 Adding and Replacing PartsRegulatory Notices Limited Warranties and Return Policy A p p e n d iSpecifications Dell Technical Support Policy U.S. Only Returning Items for Warranty Repair or Credit Contacting DellAppendix SpecificationsAppendix Ports and ConnectorsCommunications VideoAudio Video continuedDisplay Keyboard Display continuedTouch Pad Track Stick BatteryAppendix Physical AC AdapterAppendix w . d e l l . c o m s u p p o r t . d e l l . c o m EnvironmentalDell Technical Support Policy U.S. Only Definition of “Dell-Installed” Software and PeripheralsContacting Dell Returning Items for Warranty Repair or CreditDefinition of “Third-Party” Software and Peripherals Country City Barbados Austria ViennaWebsite support.euro.dell.com BahamasChile Santiago BruneiCanada North York, Ontario Cayman IslandsCosta Rica China XiamenTech Support website support.ap.dell.com/china ColombiaDominican Republic Denmark CopenhagenWebsite support.euro.dell.com DominicaHome and Small Business France Paris MontpellierWebsite support.euro.dell.com E-mail support.euro.dell.com/fr/fr/emaildellIreland Cherrywood Country CityHong Kong IndiaHome and Small Business Italy MilanWebsite support.euro.dell.com E-mail support.euro.dell.com/it/it/emaildellWebsite support.jp.dell.com Japan KawasakiKorea Seoul Macao Latin AmericaLuxembourg Website support.euro.dell.comNetherlands Amsterdam MexicoMontserrat Netherlands AntillesWebsite support.euro.dell.com New ZealandNicaragua Norway LysakerSt. Kitts and Nevis PortugalE-mail support.euro.dell.com/es/es/emaildell Puerto RicoCorporate Spain MadridWebsite support.euro.dell.com Home and Small BusinessTaiwan Switzerland GenevaWebsite support.euro.dell.com Customers support.euro.dell.com/ch/fr/emaildellWebsite support.euro.dell.com dell.co.uk/lca/customerservicesCountry City U.K. BracknellVenezuela U.S.A. Austin, TexasBusiness U.S. Virgin IslandsRegulatory Notices NOM Information Mexico Only w w w . d e l l . c o m s u p p o r t . d e l l . c o m 128 AppendixWhat is not covered by this limited warranty? Limited Warranty for the U.SLimited Warranties and Return Policy What is covered by this limited warranty?Appendix How long does this limited warranty last?What do I do if I need warranty service? What will Dell do?How will you fix my product? What if I purchased a service contract?Appendix Appendix Total Satisfaction Return Policy U.S. OnlyMay I transfer the limited warranty? What do I do if I am not satisfied?Appendix Limited Warranty Terms for CanadaWhat is covered by this limited warranty? What is not covered by this limited warranty?What will Dell do? How long does this limited warranty last?What do I do if I need warranty service? WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS WARRANTY STATEMENT OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILTY FOR THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLEHow will you fix my product? What if I purchased an on-site service contract?Appendix Appendix Total Satisfaction Return Policy Canada OnlyMay I transfer the limited warranty? What do I do if I am not satisfied?Return Policy Dell Software and Peripherals Canada OnlyThird-Party Software and Peripherals Products Dell-Branded Peripheral ProductsLimitation and Statutory Rights GuaranteeExclusions Making a ClaimHow to Obtain Warranty Service Intel’s Three Year Limited WarrantyLimited Warranty Extent of Limited WarrantyWhat are ’Errata’? Appendixw w w . d e l l . c o m s u p p o r t . d e l l . c o m Intel’s Commitment to QualityI n d ex Page Page Index