Dell 4150 Unexpected Characters, Drive Problems, If you cannot save a file to a floppy disk drive

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HINT: For information on saving files to a floppy disk, see the Tell Me How help file. To access the help file, see page 56.

TO V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E EX T E R N A L K E Y B O A R D , C H E C K T H E I N T E G R A T E D K E Y B O A R D —

1 Turn off the computer.

2 Disconnect the external keyboard.

3 Turn on the computer.

4 From the Windows desktop, click the Start button, point to Programs, point to Accessories, and click Notepad.

5 Type some characters on the external keyboard and verify that they appear on the display.

If the characters appear now but did not with the external keyboard, you may have a defective external keyboard. Contact Dell (see page 108).

Unexpected Characters

DI S A B L E T H E N U M E R I C K E Y P A D — Press to disable the numeric keypad if numbers are displayed instead of letters. Verify that the numbers lock light is not lit.

Drive Problems

If you cannot save a file to a floppy disk drive

EN S U R E T H A T WI N D O W S ® R E C O G N I Z E S T H E D R I V E — Click the Start button and click My Computer. If the drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. Insert a bootable disk and restart

the computer. Verify that the light is blinking, indicating normal operation.

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Solving Problems