CHECK THE PRINTER DOCUMENTATION — See the printer documentation for setup and troubleshooting information.
ENSURE THAT THE PRINTER IS TURNED ON — See the printer documentation for power button information.
VERIFY THE PRINTER CABLE CONNECTIONS
•See the printer documentation for cable connection information.
•Ensure that the printer cable is connected as described on page 18.
•Ensure that the printer cables are securely connected to the printer and the computer.
TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS®
1 Click the Start button.
2 Click Control Panel.
3 Click Printers and Other Hardware.
4 Click View installed printers or fax printers. If the printer is listed,
5 Click Properties, and then select the Ports tab. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the following port(s): setting is USB.
REINSTALL THE PRINTER DRIVER — See page 52.
CHECK FOR INTERRUPT REQUEST CONFLICTS — See page 54.
HINT: Dell does not cover the printer’s warranty. If you need technical assistance for your printer, call the printer’s manufacturer. See the printer documentation for the correct phone number.
Solving Problems |
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