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HINT: See the monitor documentation for troubleshooting procedures.
If the screen is blank
CHECK THE MONITOR POWER LIGHT — If the power light is lit or blinking, the monitor has power. If the power light is blinking, press a key on the keyboard or move the mouse.
PRESS THE MONITOR POWER BUTTON — Firmly press the button to ensure that the monitor is turned on.
CHECK THE MONITOR CABLE CONNECTION — Check the connector for bent or broken pins. (It is normal for monitor cable connectors to have missing pins.) Ensure that the video cable is connected as shown on the Start Here setup diagram for your computer.
TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
SWAP THE POWER CABLES — Swap the computer and monitor power cables to determine if the power cable is defective.
TEST THE VIDEO EXTENSION CABLE (IF USED) — If you are using a video extension cable and removing the cable solves the problem, the cable is defective.
TEST ANOTHER MONITOR — If another monitor is available, connect it to the computer.
CHECK THE DIAGNOSTIC LIGHTS — See page 48.
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