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Working on Your Computer

Dell™ Optiplex™ 960 Mini Tower/Desktop/Small Form Factor Service Manual

Recommended Tools

Before Working on Your Computer

After Working on Your Computer

This document provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that:

You have performed the steps in Before Working on Your Computer.

You have read the safety information that shipped with your computer.

When replacing a component, you have already removed the original, if installed.

NOTE: The color of your system and certain system components may appear differently than shown in this document.

Recommended Tools

The procedures in this document may require the following tools:

Small flat-blade screwdriver

Phillips screwdriver

Small plastic scribe

Flash BIOS update (see the Dell Support website at support.dell.com)

Before Working on Your Computer

Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your own personal safety.

CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty.

NOTICE: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.

NOTICE: To avoid damaging the computer, perform the following steps before you begin working inside the computer.

1.Ensure that the work surface is flat and clean to prevent the computer cover from being scratched.

2.Turn off your computer (see Turning Off Your Computer).

NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device.

3.Disconnect all telephone or network cables from the computer.

4.Disconnect your computer and all attached devices from their electrical outlets.

5.Press and hold the power button while the system is unplugged to ground the system board.

6.Remove the computer cover.

Mini tower: Removing the Mini Tower Computer Cover.

Desktop: Removing the Desktop Computer Cover.

Small form factor : Removing the Small Form Factor Computer Cover.

NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal

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Dell 960 manual Recommended Tools, Before Working on Your Computer

960 specifications

The Dell 960 is a powerful and efficient desktop computer designed for business environments and professional users seeking reliability and performance. This model is part of Dell's OptiPlex line, which is known for its focus on security, manageability, and sustainability.

One of the standout features of the Dell 960 is its compact design, which enables it to fit comfortably in various office environments without occupying much space. This small form factor is not only convenient for limited desk space but also enhances the aesthetic appeal of professional settings.

In terms of performance, the Dell 960 is equipped with Intel Core 2 Duo processors, offering dual-core processing capabilities that optimize multitasking and enhance overall system responsiveness. This makes it well-suited for running multiple applications simultaneously, an essential requirement in many business operations.

Memory options are customizable, allowing users to equip the Dell 960 with up to 8 GB of RAM. This flexibility ensures that the system can handle demanding applications and workloads with ease. Additionally, the desktop features various hard drive configurations, including both traditional hard disk drives (HDD) and solid-state drives (SSD), providing choices that balance performance and storage capacity.

The Dell 960 also prioritizes energy efficiency and eco-friendliness. It is Energy Star certified, meaning it meets stringent energy efficiency guidelines set by the U.S. Environmental Protection Agency. This certification helps organizations reduce their energy costs and carbon footprint, contributing to more sustainable operations.

For connectivity, the Dell 960 comes with a variety of ports, including USB 2.0 ports, audio jacks, and Ethernet ports, ensuring seamless communication with peripherals and networks. The inclusion of integrated graphics offers sufficient performance for standard business applications, while expansion slots allow for graphics upgrades when necessary.

Security features are robust in the Dell 960, with optional hardware-based security systems that safeguard sensitive data. With features like Trusted Platform Module (TPM) support and lockable chassis options, businesses can protect their valuable information from unauthorized access.

In summary, the Dell 960 blends performance, compactness, and energy efficiency, making it a suitable choice for offices and professional environments. Its customizable features ensure that users can tailor the desktop to meet their specific needs, while its emphasis on security and sustainability aligns well with modern corporate values.