Troubleshooting Your Enclosure

Safety First—For You and Your Enclosure

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

Troubleshooting Enclosure Startup Failure

If your system halts during startup, check if:

The enclosure emits a series of beeps. See "Enclosure Alarms" on page 16.

The enclosure fault LEDs are lit. See "Enclosure Management Module" on page 13.

A message is displayed on the screen. See the Dell™ OpenManage™ Server Administrator documentation.

There is a constant scraping or grinding sound when you access the hard drive. See "Getting Help" on page 57.

Troubleshooting Loss of Communication

For information about troubleshooting loss of communication, see "Troubleshooting Enclosure Management Modules" on page 52.

Troubleshooting External Connections

Verify that the cables are connected to the correct ports before troubleshooting any external devices. For the location of the back-panel connectors on your enclosure, see Figure 1-5.

Ensure that all the cables are securely attached to the external connectors on your enclosure.

Troubleshooting Your Enclosure

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Dell E04J Series, E04J001, E03J001, E03J Series Troubleshooting Your Enclosure, Troubleshooting Loss of Communication