Table A-1. General Cluster Troubleshooting (continued)

Problem

Probable Cause

Corrective Action

 

 

 

 

The cluster network

Configure the Internet

 

name is not

Connection Firewall to allow

 

responding on the

communications that are

 

network because the

required by MSCS and the

 

Internet Connection

clustered applications

 

Firewall is enabled on

or services.

 

one or more nodes.

For more information, see

 

 

 

 

Microsoft Knowledge Base

 

 

article KB883398 at the

 

 

Microsoft Support website at

 

 

support.microsoft.com.

 

 

 

You are prompted to

The TCP/IP

The node-to-node network and

configure one network

configuration

public network must be assigned

instead of two during

is incorrect.

static IP addresses on different

MSCS installation.

 

subnets.

 

 

 

 

The private (point-to-

Ensure that all systems are

 

point) network is

powered on so that the NICs in

 

disconnected.

the private network

 

 

are available.

 

 

 

Using Microsoft

Normal. Some

Dell strongly recommends that

Windows NT® 4.0 to

resources in Windows

you use Windows XP

remotely administer a

Server 2003 are not

Professional or Windows Server

Windows Server 2003

supported in

2003 for remote administration

cluster generates error

Windows NT 4.0.

of a cluster running Windows

messages.

 

Server 2003.

Troubleshooting

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