Table A-1. General Cluster Troubleshooting (continued)

Problem

Probable Cause

Corrective Action

 

 

 

Unable to add a node to

The new node cannot

Ensure that the new cluster

the cluster.

access the shared

node can enumerate the cluster

 

disks.

disks using Windows Disk

 

The shared disks are

Administration. If the disks do

 

not appear in Disk

 

enumerated by the

 

Administration, check the

 

operating system

 

following:

 

differently on the

 

 

 

cluster nodes.

• Check all cable connections

 

 

• Check the LUN assignments

 

 

• In the Advanced option, select

 

 

Minimum value

 

 

 

 

One or more nodes

Configure the Internet

 

may have the Internet

Connection Firewall to allow

 

Connection Firewall

communications that are

 

enabled, blocking

required by the MSCS and the

 

RPC communications

clustered applications

 

between the nodes.

or services.

 

 

For more information, see

 

 

Microsoft Knowledge Base

 

 

article KB883398 at the

 

 

Microsoft Support website at

 

 

support.microsoft.com.

 

 

 

The disks on the shared

This situation is

No action required.

cluster storage appear

normal if you stopped

 

unreadable or

the Cluster Service. If

 

uninitialized in

you are running

 

Windows Disk

Windows Server 2003,

 

Administration

this situation is

 

 

normal if the cluster

 

 

node does not own the

 

 

cluster disk.

 

46

Troubleshooting

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Dell EMC AX4-5I manual Check all cable connections, Minimum value