Technical Support and Customer Service | Dell G884D manual

7Finding Information . . . . . . . . . . . . . . . . . 47

8Getting Help . . . . . . . . . . . . . . . . . . . . . . 49

Obtaining Assistance	49
Technical Support and Customer Service	50
Online Services	50
AutoTech Service	51
Automated Order-Status Service	51
Problems With Your Order	51
Product Information	51
Returning Items for Warranty Repair or Credit	52
Before You Call	52
Contacting Dell	54
Index	55

Contents

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Dell G884D manual Technical Support and Customer Service, Automated Order-Status Service

Contents

Dell XPS Quick Reference Guide Macrovision Product Notice Contents Reinstalling Drivers and Utilities Starting Dell Diagnostics FromLockups and Software Problems Returning Items for Warranty Repair or Credit Technical Support and Customer ServiceAutomated Order-Status Service Contents About Your Computer About Your ComputerFront View of the Computer Back View of the Computer Back Panel Connectors Front Panel Connectors About Your Computer Safety Instructions Setting Up Your ComputerInstalling Your Computer in an Enclosure Setting Up Your Computer Setting Up Your Computer Setting Up Your Internet Connection Connecting to the Internet Transferring Information to a New Computer Specifications SpecificationsProcessor Memory Connector size ConnectorsConnector data width Connector Network adapter Drives Connectors Audio ESATA Ieee 1394 FirewireSerial ATA FlexBay Power light Power buttonControls and Lights Hard-drive activity light Wattage PowerPhysical Environmental Grms Optimizing for Greater Performance Optimizing for Greater PerformanceUnderstanding Intel SpeedStep Technology Optimizing for Greater Performance Troubleshooting Tools TroubleshootingTroubleshooting Beep Codes Error Continue until you have identified a faultyType into your computer see the Service Code Description Suggested Remedy Repetitive Code Description If the problem persists, contact Dell see Contacting Dell on Message Possible Cause Corrective Action System Messages Message Possible Cause Message Possible Cause Starting Dell Diagnostics From Your Hard Drive Dell Diagnostics When to Use Dell Diagnostics Insert the Drivers and Utilities media Option Function Dell Diagnostics Main Menu Your computer Power Problems Solving Problems Memory Problems Computer does not start up Lockups and Software Problems Solid blue screen appears What Is a Driver? Reinstalling Your Operating SystemReinstalling Your Operating System Drivers Identifying Drivers Reinstalling Drivers and Utilities Using the Drivers and Utilities media Restoring Your Operating System Using Microsoft Windows System Restore Using Dell Factory Image Restore Before you Begin Using the Operating System Media Reinstalling Windows Vista Finding Information Dell Technology Guide About your operating system Using and maintaining devicesTerms and Conditions U.S. only Getting Help Getting HelpObtaining Assistance Online Services Technical Support and Customer Service AutoTech Service Problems With Your OrderAutomated Order-Status Service Product Information Before You Call Returning Items for Warranty Repair or CreditPage Contacting Dell Index Index Index Index Index