Problems With Your Order, Product Information | Dell G884D instruction

•Dell Marketing and Sales e-mail addresses apmarketing@dell.com (Asian/Pacific countries only) sales_canada@dell.com (Canada only)

•Anonymous file transfer protocol (FTP) ftp.dell.com

Log in as user: anonymous, and use your e-mail address as your password.

AutoTech Service

Dell's automated support service—AutoTech—provides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop computers.

When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions. For the telephone number to call for your region, see "Contacting Dell" on page 54

Automated Order-Status Service

To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call for your region, see "Contacting Dell" on page 54

Problems With Your Order

If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip handy when you call. For the telephone number to call for your region, see "Contacting Dell" on page 54

Product Information

If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see "Contacting Dell" on page 54

Getting Help

51

Image 51

Dell G884D manual Problems With Your Order, Product Information, AutoTech Service, Automated Order-Status Service

Contents

Dell XPS Quick Reference Guide Macrovision Product Notice Contents Starting Dell Diagnostics From Lockups and Software ProblemsReinstalling Drivers and Utilities Technical Support and Customer Service Automated Order-Status ServiceReturning Items for Warranty Repair or Credit Contents About Your Computer Front View of the ComputerAbout Your Computer Back View of the Computer Back Panel Connectors Front Panel Connectors About Your Computer Setting Up Your Computer Setting Up Your ComputerSafety Instructions Installing Your Computer in an Enclosure Setting Up Your Computer Setting Up Your Internet Connection Connecting to the Internet Transferring Information to a New Computer Memory SpecificationsSpecifications Processor Connector ConnectorsConnector size Connector data width Network adapter Drives Connectors Audio FlexBay Ieee 1394 FirewireESATA Serial ATA Hard-drive activity light Power buttonPower light Controls and Lights Environmental PowerWattage Physical Grms Optimizing for Greater Performance Understanding Intel SpeedStep TechnologyOptimizing for Greater Performance Optimizing for Greater Performance Beep Codes TroubleshootingTroubleshooting Tools Troubleshooting Code Description Suggested Remedy Repetitive Continue until you have identified a faultyError Type into your computer see the Service Code Description If the problem persists, contact Dell see Contacting Dell on Message Possible Cause Corrective Action System Messages Message Possible Cause Message Possible Cause Starting Dell Diagnostics From Your Hard Drive Dell Diagnostics When to Use Dell Diagnostics Insert the Drivers and Utilities media Option Function Dell Diagnostics Main Menu Your computer Power Problems Solving Problems Memory Problems Computer does not start up Lockups and Software Problems Solid blue screen appears Drivers Reinstalling Your Operating SystemWhat Is a Driver? Reinstalling Your Operating System Identifying Drivers Reinstalling Drivers and Utilities Using the Drivers and Utilities media Restoring Your Operating System Using Microsoft Windows System Restore Using Dell Factory Image Restore Before you Begin Using the Operating System Media Reinstalling Windows Vista Finding Information Using and maintaining devices Terms and Conditions U.S. onlyDell Technology Guide About your operating system Getting Help Obtaining AssistanceGetting Help Online Services Technical Support and Customer Service Product Information Problems With Your OrderAutoTech Service Automated Order-Status Service Before You Call Returning Items for Warranty Repair or CreditPage Contacting Dell Index Index Index Index Index