Message Possible Cause | Dell G884D manual

Message

Possible Cause

Corrective Action

INTR1 Error

INTR2 Error

Invalid Boot Diskette

Keyboard Error

KB/Interface Error

No ROM Basic

An interrupt channel on the system board failed to POST.

The operating system cannot be located on drive A or drive C.

The BIOS has detected a stuck key.

An error occurred with the keyboard connector.

The operating system cannot be located on drive A or drive C.

The keyboard or system board may need to be replaced.

Enter the system setup program (see the Service Manual on the Dell Support website at support.dell.com) and confirm that drive A or drive C is properly identified.

Ensure that nothing is resting on the keyboard; if a key appears to be stuck, carefully pry it up. If the problem persists, you may need to replace the keyboard.

Ensure that nothing is resting on the keyboard; if a key appears to be stuck, carefully pry it up. If the problem persists, you may need to replace the keyboard.

Enter the system setup program (see the Service Manual on the Dell Support website at support.dell.com) and confirm that drive A or drive C is properly identified.

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Troubleshooting

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Dell G884D manual Message Possible Cause

Contents

Dell XPS Quick Reference Guide Macrovision Product Notice Contents Starting Dell Diagnostics From Lockups and Software ProblemsReinstalling Drivers and Utilities Technical Support and Customer Service Automated Order-Status ServiceReturning Items for Warranty Repair or Credit Contents About Your Computer Front View of the ComputerAbout Your Computer Back View of the Computer Front Panel Connectors Back Panel Connectors About Your Computer Installing Your Computer in an Enclosure Setting Up Your ComputerSafety Instructions Setting Up Your Computer Setting Up Your Computer Connecting to the Internet Setting Up Your Internet Connection Transferring Information to a New Computer Processor SpecificationsSpecifications Memory Connector data width ConnectorsConnector size Connector Drives Network adapter Connectors Audio Serial ATA Ieee 1394 FirewireESATA FlexBay Controls and Lights Power buttonPower light Hard-drive activity light Physical PowerWattage Environmental Grms Optimizing for Greater Performance Understanding Intel SpeedStep TechnologyOptimizing for Greater Performance Optimizing for Greater Performance Troubleshooting TroubleshootingTroubleshooting Tools Beep Codes Type into your computer see the Service Continue until you have identified a faultyError Code Description Suggested Remedy Repetitive If the problem persists, contact Dell see Contacting Dell on Code Description System Messages Message Possible Cause Corrective Action Message Possible Cause Message Possible Cause Dell Diagnostics When to Use Dell Diagnostics Starting Dell Diagnostics From Your Hard Drive Insert the Drivers and Utilities media Dell Diagnostics Main Menu Option Function Your computer Solving Problems Power Problems Memory Problems Lockups and Software Problems Computer does not start up Solid blue screen appears Reinstalling Your Operating System Reinstalling Your Operating SystemWhat Is a Driver? Drivers Reinstalling Drivers and Utilities Identifying Drivers Using the Drivers and Utilities media Restoring Your Operating System Using Microsoft Windows System Restore Using Dell Factory Image Restore Using the Operating System Media Before you Begin Reinstalling Windows Vista Finding Information Using and maintaining devices Terms and Conditions U.S. onlyDell Technology Guide About your operating system Getting Help Obtaining AssistanceGetting Help Technical Support and Customer Service Online Services Automated Order-Status Service Problems With Your OrderAutoTech Service Product Information Returning Items for Warranty Repair or Credit Before You CallPage Contacting Dell Index Index Index Index Index