Technical Support and Customer Service | Dell G884D manual

NOTE: Some of the following services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability.

Technical Support and Customer Service

Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers.

To contact Dell's support service, see "Before You Call" on page 52, and then see the contact information for your region or go to support.dell.com.

Online Services

You can learn about Dell products and services on the following websites:

www.dell.com

www.dell.com/ap (Asian/Pacific countries only)

www.dell.com/jp (Japan only)

www.euro.dell.com (Europe only)

www.dell.com/la (Latin American and Caribbean countries only) www.dell.ca (Canada only)

You can access Dell Support through the following websites and e-mail addresses:

•Dell Support websites support.dell.com support.jp.dell.com (Japan only) support.euro.dell.com (Europe only)

•Dell Support e-mail addresses mobile_support@us.dell.com support@us.dell.com

la-techsupport@dell.com (Latin America and Caribbean countries only) apsupport@dell.com (Asian/Pacific countries only)

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Getting Help

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Dell G884D manual Technical Support and Customer Service, Online Services

Contents

Dell XPS Quick Reference Guide Macrovision Product Notice Contents Reinstalling Drivers and Utilities Starting Dell Diagnostics FromLockups and Software Problems Returning Items for Warranty Repair or Credit Technical Support and Customer ServiceAutomated Order-Status Service Contents About Your Computer About Your ComputerFront View of the Computer Back View of the Computer Front Panel Connectors Back Panel Connectors About Your Computer Installing Your Computer in an Enclosure Setting Up Your ComputerSafety Instructions Setting Up Your Computer Setting Up Your Computer Connecting to the Internet Setting Up Your Internet Connection Transferring Information to a New Computer Processor SpecificationsSpecifications Memory Connector data width ConnectorsConnector size Connector Drives Network adapter Connectors Audio Serial ATA Ieee 1394 FirewireESATA FlexBay Controls and Lights Power buttonPower light Hard-drive activity light Physical PowerWattage Environmental Grms Optimizing for Greater Performance Optimizing for Greater PerformanceUnderstanding Intel SpeedStep Technology Optimizing for Greater Performance Troubleshooting TroubleshootingTroubleshooting Tools Beep Codes Type into your computer see the Service Continue until you have identified a faultyError Code Description Suggested Remedy Repetitive If the problem persists, contact Dell see Contacting Dell on Code Description System Messages Message Possible Cause Corrective Action Message Possible Cause Message Possible Cause Dell Diagnostics When to Use Dell Diagnostics Starting Dell Diagnostics From Your Hard Drive Insert the Drivers and Utilities media Dell Diagnostics Main Menu Option Function Your computer Solving Problems Power Problems Memory Problems Lockups and Software Problems Computer does not start up Solid blue screen appears Reinstalling Your Operating System Reinstalling Your Operating SystemWhat Is a Driver? Drivers Reinstalling Drivers and Utilities Identifying Drivers Using the Drivers and Utilities media Restoring Your Operating System Using Microsoft Windows System Restore Using Dell Factory Image Restore Using the Operating System Media Before you Begin Reinstalling Windows Vista Finding Information Dell Technology Guide About your operating system Using and maintaining devicesTerms and Conditions U.S. only Getting Help Getting HelpObtaining Assistance Technical Support and Customer Service Online Services Automated Order-Status Service Problems With Your OrderAutoTech Service Product Information Returning Items for Warranty Repair or Credit Before You CallPage Contacting Dell Index Index Index Index Index