Dell DCD0, JD963 manual Dell Support Website support.dell.com, Windows Help and Support Center

What Are You Looking For?	Find It Here
• Solutions — Troubleshooting hints and tips, articles	Dell Support Website — support.dell.com
from technicians, and online courses, frequently asked	NOTE: Select your region or business segment to view
questions	the appropriate support site.
• Community — Online discussion with other Dell	NOTE: Corporate, government, and education customers
customers	can also use the customized Dell Premier support website at
• Upgrades — Upgrade information for components,	premier.support.dell.com. The website may not be available
such as memory, the hard drive, and the operating	in all regions.
system

•Customer Care — Contact information, service call and order status, warranty, and repair information

•Service and support — Service call status and support history, service contract, online discussions with technical support

•Reference — Computer documentation, details on my computer configuration, product specifications, and white papers

•Downloads — Certified drivers, patches, and software updates

•Desktop System Software (DSS)— If you reinstall the operating system for your computer, you should reinstall the DSS utility prior to installing any of the drivers. DSS provides critical updates for your operating system and support for Dell™ 3.5-inch USB floppy drives, optical drives, and USB devices. DSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration.

• How to use Windows XP	Windows Help and Support Center
• How to work with programs and files	1	Click the Start button and click Help and Support.
• Documentation for devices (such as modem)	2	Type a word or phrase that describes your problem
		and click the arrow icon.
	3	Click the topic that describes your problem.
	4	Follow the instructions on the screen.

Quick Reference Guide

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