Solving Problems

This section provides troubleshooting information for your computer. If you cannot solve your problem using the following guidelines, see “Using Support Tools” on page 40 or “Contacting Dell” on page 62.

Beep Codes

Your computer might emit a series of beeps during start-up if there are errors or problems. This series of beeps, called a beep code, identifies a problem. Write down the beep code and contact Dell (see “Contacting Dell” on page 62).

Beep Code

Possible Problem

 

 

One

Possible motherboard failure -

 

BIOS ROM checksum failure

Two

No RAM detected

 

NOTE: If you installed or

 

replaced the memory module,

 

ensure that the memory module

 

is seated properly.

Three

Possible motherboard failure -

 

Chipset error

Four

RAM read/write failure

Five

Real Time Clock failure

Six

Video card or chip failure

Seven

Processor failure

33

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Dell MX36C setup guide Solving Problems, Beep Codes, Beep Code Possible Problem