Dell Support e-mail addresses, Ftp.dell.com | Dell MX36C manual

Getting Help

Dell Support e-mail addresses

•mobile_support@us.dell.com

•support@us.dell.com

•la-techsupport@dell.com (Latin America and Caribbean countries only)

•apsupport@dell.com (Asian/Pacific countries only)

Dell Marketing and Sales e-mail addresses

•apmarketing@dell.com (Asian/Pacific countries only)

•sales_canada@dell.com (Canada only)

Anonymous file transfer protocol (FTP)

•ftp.dell.com

Log in as user: anonymous, and use your e-mail address as your password.

58

Automated Order-Status Service

To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call your region, see “Contacting Dell” on page 62.

If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip handy when you call. For the telephone number to call for your region, see “Contacting Dell” on page 62.

Image 60

Dell MX36C setup guide Dell Support e-mail addresses, Dell Marketing and Sales e-mail addresses, Ftp.dell.com

Contents

SETUP GUIDE Page SETUP GUIDE Model D03M series Type D03M001 September 2009 P/N MX36C Rev. A00 Contents Index Setting Up Your Studio XPS Desktop Lifting Your Computer Before Setting Up Your Computer Connect the Display Connection Type Computer Cable Display Connect the Keyboard Mouse Connect the Network Cable Optional It now Connect the Power Cable Set Up Microsoft Windows Set Up Ubuntu Setting Up a Wired Connection Connect to the Internet Optional Setting Up a Wireless Connection Follow the instructions on the screen to complete the setupSave and close any open files, and exit any open programs Click Start → Connect To Setting Up Your Internet Connection Click Start → Control PanelConnect to the Internet window appears Connect to the Internet window appears Using Your Studio XPS Desktop Front View Features Using Your Studio XPS Desktop Top View Features Headphone connector Connects to headphones Back View Features Using Your Studio XPS Desktop Back Panel Connectors Using Your Studio XPS Desktop Software Features Productivity and CommunicationEntertainment and Multimedia To access the display properties window Customizing the DesktopRight-click an open area of the desktop Customizing Your Energy Settings Transferring Information to a New Computer If the User Account Control window appears, click ContinueFollow the instructions on the Windows Easy Transfer wizard Click Set up backup Follow the instructions on the Configure Backup wizardBacking Up Your Data Follow the instructions on the Back Up Files wizard Dell DataSafe Online Backup Dell Dock Add a CategoryAdd an Icon Remove a Category or Icon Solving Problems Beep Code Possible ProblemBeep Codes Network Problems Wireless ConnectionsWired Connections If the network connection is lost Power Problems If the problem persists, contact Dell see Contacting Dell on Memory Problems For assistance, contact Dell see Contacting Dell onIf you receive an insufficient memory message If you experience other memory problems If a program stops responding End the program Press CtrlShiftEsc simultaneouslyClick Applications Click the program that is no longer responding If you have other software problems Click StartFollow the instructions on the Program Compatibility wizard Start menu Using Support Tools Dell Support CenterAbout Your System System Using Support Tools System Messages Using Support Tools Dell Diagnostics Hardware TroubleshooterClick Start → Help and Support Starting Dell Diagnostics From Your Hard Drive If PSA is invoked Press any key to go to the Choose An Option window If PSA is not invoked Type 1 to start the CD menu and press Enter to proceed Select the test you want to run Remove the Drivers and Utilities disc Restoring Your Operating System System Restore Starting System RestoreUndoing the Last System Restore Click Next and follow the remaining prompts on the screen Dell DataSafe Local Backup Dell Factory Image Restore Performing Dell Factory Image Restore Operating System Reinstallation Before You BeginClick Properties→ Device Manager Click the Drivers tab→ Roll Back Driver Reinstalling Microsoft Windows To reinstall Windows, you need the following itemsClick Exit if the Install Windows message appears Restoring Your Operating System Fill out the Diagnostic Checklist on Getting Help Online Services DellConnectDell Support websites Support.dell.com Dell Support e-mail addresses Dell Marketing and Sales e-mail addressesMobilesupport@us.dell.com Support@us.dell.com Ftp.dell.com Returning Items for Repair Under Warranty or for Credit Product Information Getting Help Diagnostic Checklist Before You Call Contacting Dell For customers in the United States, call 800-WWW-DELL Getting Help Reinstall your operating system Finding More Information and ResourcesIf you need to See Find safety best practices information for your computer If you need to Basic Specifications Computer Model Computer InformationMemory Drives AudioVideo Communication External connectors Computer Environment Appendix Macrovision Product Notice Importer CurrentD03M D03M001 115/230 VAC 50/60 Hz 4 a Index Index Index Index Page 0MX36CA00