If a program stops responding End the program | Dell MX36C manual

Solving Problems

Lockups and Software Problems

If the computer does not start up — Ensure that the power cable is firmly connected to the computer and to the electrical outlet.

If a program stops responding — End the program:

1.Press <Ctrl><Shift><Esc> simultaneously.

2.Click Applications.

3.Click the program that is no longer responding

4.Click End Task.

If a program crashes repeatedly — Check the software documentation. If necessary, uninstall and then reinstall the program.

NOTE: Software usually includes installation instructions in its documentation or on CD.

If the computer stops responding or a solid blue screen appears —

CAUTION: You might lose data if you are unable to perform an operating system shutdown.

If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.

If a program is designed for an earlier Microsoft Windows operating system — Run the Program Compatibility Wizard. The Program Compatibility Wizard configures a program

so that it runs in an environment similar to an earlier version of Microsoft® Windows® operating system environments.

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Dell MX36C setup guide If a program stops responding End the program, Press CtrlShiftEsc simultaneously, Click Applications

Contents

SETUP GUIDE Page SETUP GUIDE Model D03M series Type D03M001 September 2009 P/N MX36C Rev. A00 Contents Index Setting Up Your Studio XPS Desktop Lifting Your Computer Before Setting Up Your Computer Connect the Display Connection Type Computer Cable Display Connect the Keyboard Mouse Connect the Network Cable Optional It now Connect the Power Cable Set Up Microsoft Windows Set Up Ubuntu Setting Up a Wired Connection Connect to the Internet Optional Setting Up a Wireless Connection Follow the instructions on the screen to complete the setupSave and close any open files, and exit any open programs Click Start → Connect To Click Start → Control Panel Setting Up Your Internet ConnectionConnect to the Internet window appears Connect to the Internet window appears Using Your Studio XPS Desktop Front View Features Using Your Studio XPS Desktop Top View Features Headphone connector Connects to headphones Back View Features Using Your Studio XPS Desktop Back Panel Connectors Using Your Studio XPS Desktop Productivity and Communication Software FeaturesEntertainment and Multimedia Customizing the Desktop To access the display properties windowRight-click an open area of the desktop Customizing Your Energy Settings If the User Account Control window appears, click Continue Transferring Information to a New ComputerFollow the instructions on the Windows Easy Transfer wizard Click Set up backup Follow the instructions on the Configure Backup wizardBacking Up Your Data Follow the instructions on the Back Up Files wizard Dell DataSafe Online Backup Dell Dock Add a CategoryAdd an Icon Remove a Category or Icon Beep Code Possible Problem Solving ProblemsBeep Codes Network Problems Wireless ConnectionsWired Connections If the network connection is lost Power Problems If the problem persists, contact Dell see Contacting Dell on For assistance, contact Dell see Contacting Dell on Memory ProblemsIf you receive an insufficient memory message If you experience other memory problems If a program stops responding End the program Press CtrlShiftEsc simultaneouslyClick Applications Click the program that is no longer responding If you have other software problems Click StartFollow the instructions on the Program Compatibility wizard Start menu Dell Support Center Using Support ToolsAbout Your System System Using Support Tools System Messages Using Support Tools Hardware Troubleshooter Dell DiagnosticsClick Start → Help and Support Starting Dell Diagnostics From Your Hard Drive If PSA is invoked Press any key to go to the Choose An Option window If PSA is not invoked Type 1 to start the CD menu and press Enter to proceed Select the test you want to run Remove the Drivers and Utilities disc Restoring Your Operating System System Restore Starting System RestoreUndoing the Last System Restore Click Next and follow the remaining prompts on the screen Dell DataSafe Local Backup Dell Factory Image Restore Performing Dell Factory Image Restore Operating System Reinstallation Before You BeginClick Properties→ Device Manager Click the Drivers tab→ Roll Back Driver To reinstall Windows, you need the following items Reinstalling Microsoft WindowsClick Exit if the Install Windows message appears Restoring Your Operating System Fill out the Diagnostic Checklist on Getting Help Online Services DellConnectDell Support websites Support.dell.com Dell Support e-mail addresses Dell Marketing and Sales e-mail addressesMobilesupport@us.dell.com Support@us.dell.com Ftp.dell.com Returning Items for Repair Under Warranty or for Credit Product Information Getting Help Diagnostic Checklist Before You Call Contacting Dell For customers in the United States, call 800-WWW-DELL Getting Help Finding More Information and Resources Reinstall your operating systemIf you need to See Find safety best practices information for your computer If you need to Basic Specifications Computer Information Computer ModelMemory Drives AudioVideo Communication External connectors Computer Environment Appendix Macrovision Product Notice Current ImporterD03M D03M001 115/230 VAC 50/60 Hz 4 a Index Index Index Index Page 0MX36CA00