Performing Dell Factory Image Restore | Dell MX36C guide

Restoring Your Operating System

the hard drive. Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on. If possible, back up all data before using Factory Image Restore.

Performing Dell Factory Image Restore

1.Turn on the computer. When the Dell logo appears, press <F8> several times to access the Advanced Boot Options Window.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.

2.Select Repair Your Computer.

3.The System Recovery Options window appears.

4.Select a keyboard layout and click Next.

5.To access the recovery options, log on as a local user. To access the command prompt, type administrator in the User name field, then click OK.

52

6.Click Dell Factory Image Restore. The Dell Factory Image Restore welcome screen appears.

NOTE: Depending upon your configuration, you may need to select Dell Factory Tools, then Dell Factory Image Restore.

7.Click Next. The Confirm Data Deletion screen appears.

NOTE: If you do not want to proceed with Factory Image Restore, click Cancel.

8.Click the check box to confirm that you want to continue reformatting the hard drive and restoring the system software to the factory condition, then click Next.

The restore process begins and may take five or more minutes to complete. A message appears when the operating system and factory-installed applications have been restored to factory condition.

9.Click Finish to restart the computer.

Image 54

Dell MX36C setup guide Performing Dell Factory Image Restore

Contents

SETUP GUIDE Page SETUP GUIDE Model D03M series Type D03M001 September 2009 P/N MX36C Rev. A00 Contents Index Setting Up Your Studio XPS Desktop Lifting Your Computer Before Setting Up Your Computer Connect the Display Connection Type Computer Cable Display Connect the Keyboard Mouse Connect the Network Cable Optional It now Connect the Power Cable Set Up Microsoft Windows Set Up Ubuntu Setting Up a Wired Connection Connect to the Internet Optional Save and close any open files, and exit any open programs Setting Up a Wireless ConnectionFollow the instructions on the screen to complete the setup Click Start → Connect To Setting Up Your Internet Connection Click Start → Control PanelConnect to the Internet window appears Connect to the Internet window appears Using Your Studio XPS Desktop Front View Features Using Your Studio XPS Desktop Top View Features Headphone connector Connects to headphones Back View Features Using Your Studio XPS Desktop Back Panel Connectors Using Your Studio XPS Desktop Software Features Productivity and CommunicationEntertainment and Multimedia To access the display properties window Customizing the DesktopRight-click an open area of the desktop Customizing Your Energy Settings Transferring Information to a New Computer If the User Account Control window appears, click ContinueFollow the instructions on the Windows Easy Transfer wizard Backing Up Your Data Click Set up backupFollow the instructions on the Configure Backup wizard Follow the instructions on the Back Up Files wizard Dell DataSafe Online Backup Add an Icon Dell DockAdd a Category Remove a Category or Icon Solving Problems Beep Code Possible ProblemBeep Codes Wired Connections Network ProblemsWireless Connections If the network connection is lost Power Problems If the problem persists, contact Dell see Contacting Dell on Memory Problems For assistance, contact Dell see Contacting Dell onIf you receive an insufficient memory message If you experience other memory problems Click Applications If a program stops responding End the programPress CtrlShiftEsc simultaneously Click the program that is no longer responding Follow the instructions on the Program Compatibility wizard If you have other software problemsClick Start Start menu Using Support Tools Dell Support CenterAbout Your System System Using Support Tools System Messages Using Support Tools Dell Diagnostics Hardware TroubleshooterClick Start → Help and Support Starting Dell Diagnostics From Your Hard Drive If PSA is invoked Press any key to go to the Choose An Option window If PSA is not invoked Type 1 to start the CD menu and press Enter to proceed Select the test you want to run Remove the Drivers and Utilities disc Restoring Your Operating System Undoing the Last System Restore System RestoreStarting System Restore Click Next and follow the remaining prompts on the screen Dell DataSafe Local Backup Dell Factory Image Restore Performing Dell Factory Image Restore Click Properties→ Device Manager Operating System ReinstallationBefore You Begin Click the Drivers tab→ Roll Back Driver Reinstalling Microsoft Windows To reinstall Windows, you need the following itemsClick Exit if the Install Windows message appears Restoring Your Operating System Fill out the Diagnostic Checklist on Getting Help Dell Support websites Online ServicesDellConnect Support.dell.com Mobilesupport@us.dell.com Support@us.dell.com Dell Support e-mail addressesDell Marketing and Sales e-mail addresses Ftp.dell.com Returning Items for Repair Under Warranty or for Credit Product Information Getting Help Diagnostic Checklist Before You Call Contacting Dell For customers in the United States, call 800-WWW-DELL Getting Help Reinstall your operating system Finding More Information and ResourcesIf you need to See Find safety best practices information for your computer If you need to Basic Specifications Computer Model Computer InformationMemory Video DrivesAudio Communication External connectors Computer Environment Appendix Macrovision Product Notice Importer CurrentD03M D03M001 115/230 VAC 50/60 Hz 4 a Index Index Index Index Page 0MX36CA00