Solving Problems

Network Problems

Wireless Connections

If the network connection is lost — The wireless router is offline or wireless has been disabled on the computer.

Check your wireless router to ensure it is powered on and connected to your data source (cable modem or network hub).

Re-establish your connection to the wireless router (see “Setting Up a Wireless Connection” on page 15).

Wired Connections

If the network connection is lost

Check the cable to ensure it is plugged in and not damaged.

Check the status of the link integrity light.

The link integrity light on the integrated network connector lets you verify that your connection is working and provides information on the status:

Off — The computer is not detecting a physical connection to the network.

Green — A good connection exists between a 10/100-Mbps network and the computer.

Amber — A good connection exists between a 1000-Mbps network and the computer.

NOTE: The link integrity light on the network connector is only for the wired cable connection. The link integrity light does not provide status for wireless connections.

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Dell MX36C setup guide Network Problems, Wireless Connections, Wired Connections, If the network connection is lost