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Restoring Your Operating System
NOTE: If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft® Windows®
desktop; then, shut down your computer
and try again.
Select 5. Repair Your Computer.
Select 6. Dell Factory Image Recovery and
DataSafe Options and follow the instructions
on the screen.
NOTE: The duration of the restoration
process depends on the amount of data to
be restored.
NOTE: For more information, see the
knowledge base article 353560 at
support.dell.com.
Dell Factory Image Restore
CAUTION: Using Dell Factory Image
Restore permanently deletes all data on
the hard drive and removes any programs
or drivers installed after you received your
computer. If possible, back up the data
before using this option. Use Dell Factory
Image Restore only if System Restore did
not resolve your operating system problem.
NOTE: Dell Factory Image Restore may
not be available in certain countries or on
certain computers.
Use Dell Factory Image Restore only as the
last method to restore your operating system.
This option restores your hard drive to the
operating state it was in when you purchased
the computer. Any programs or files added since
you received your computer—including data
files—are permanently deleted from