Dell MX36C - page 49

Using Support Tools

If a problem is encountered during a test, 8.

a message appears with an error code and

a description of the problem. Write down

the error code and problem description

and contact Dell (see “Contacting Dell” on

page 62).

NOTE: The Service Tag for your computer is

displayed at the top of each test screen. If

you contact Dell, technical support will ask

for your Service Tag.

When the tests are complete, close the test 9.

screen to return to the Choose An Option

window. To exit the Dell Diagnostics and

restart the computer, click Exit.

Remove the10.

Drivers and Utilities

disc.

Contents

Main Page Page Notes, Cautions, and Warnings September 2009 P/N MX36C Rev. A00 Contents 3 Setting Up Your Studio XPS Desktop. . . . . .5 Using Your Studio XPS Desktop. . . . . . . . .18 Solving Problems. . . . . . . . . . . . . . . . . . . . .33 Page Setting Up Your Studio XPS Desktop Page Before Setting Up Your Computer Connect the Display Page Page Connect the Network Cable (Optional) Page Set Up the Operating System Set Up Microsoft Windows Set Up Ubuntu Connect to the Internet (Optional) Setting Up a Wired Connection Setting Up a Wireless Connection Setting Up Your Internet Connection Page Using Your Studio XPS Desktop Front View Features Page Top View Features Page Back View Features Page Back Panel Connectors Page Software Features Productivity and Communication Entertainment and Multimedia Customizing the Desktop Page Transferring Information to a New Computer Backing Up Your Data Dell DataSafe Online Backup Dell Dock Add a Category Add an Icon Remove a Category or Icon Personalize the Dock Solving Problems Beep Codes Network Problems Wireless Connections Wired Connections Power Problems Memory Problems Page Lockups and Software Problems Page Using Support Tools Dell Support Center System Messages Page Hardware Troubleshooter Dell Diagnostics Starting Dell Diagnostics From Your Hard Drive Drivers and Utilities If PSA is invoked: If PSA is not invoked: Starting Dell Diagnostics From the Drivers and Utilities Disc Page Restoring Your Operating System System Restore Starting System Restore Undoing the Last System Restore Dell DataSafe Local Backup Dell Factory Image Restore Performing Dell Factory Image Restore Operating System Reinstallation Before You Begin Reinstalling Microsoft Windows Page Getting Help Technical Support and Customer Service DellConnect Online Services Dell Support websites Dell Support e-mail addresses Automated Order-Status Service Product Information Returning Items for Repair Under Warranty or for Credit Page Before You Call Contacting Dell Page Finding More Information and Resources If you need to: See: Basic Specifications Comprehensive Specifications Computer Model Computer Information Memory Drives Audio Video Communication Physical External connectors Computer Environment Temperature range: Maximum vibration (using a random-vibration spectrum that simulates user environment): Maximum shock (measured with the hard drive in head-parked position and a 2-ms half-sine pulse): Computer Environment Altitude (maximum): Page Information for NOM, or Official Mexican Standard (only for Mexico) Index B C D E