42
Using Support Tools
No boot device available — No bootable
partition on hard drive, the hard drive cable is
loose, or no bootable device exists.
If the hard drive is your boot device, ensure •
that the cables are connected and that the
drive is installed properly and partitioned as
a boot device.
Enter system setup and ensure that the •
boot sequence information is correct. See
the
Service Manual
at support.dell.com/
manuals.
No timer tick interrupt — A chip on the
system board might be malfunctioning or
motherboard failure. See the
Service Manual
at
support.dell.com/manuals or see “Contacting
Dell” on page 62 for assistance.
USB over current error — Disconnect the USB
device. Your USB device needs more power for
it to function properly. Use an external power
source to connect the USB device, or if your
device has two USB cables, connect both
of them.
NOTICE - Hard Drive SELF MONITORING
SYSTEM has reported that a parameter
has exceeded its normal operating range.
Dell recommends that you back up your data
regularly. A parameter out of range may or may
not indicate a potential hard drive
problem — S.M.A.R.T error, possible hard drive
failure. See “Contacting Dell” on page 62 for
assistance.