Dell PP06XA Memory Problems, Network Problems, Run the Dell Diagnostics see Dell Diagnostics on

R U N T H E D E L L D I A G N O S T I C S — If all tests run successfully, the error condition is related to a software problem (see "Dell Diagnostics" on page 107).

Memory Problems

Fill out the "Diagnostics Checklist" on page 169 as you complete these checks.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

I F Y O U R E C E I V E A N I N S U F F I C I E N T M E M O R Y M E S S A G E —

•Save and close any open files and exit any open programs you are not using to see if that resolves the problem.

•See the software documentation for minimum memory requirements. If necessary, install additional memory (see "Memory" on page 155).

•Reseat the memory modules to ensure that your computer is successfully communicating with the memory (see "Memory" on page 155).

•Run the Dell Diagnostics (see "Dell Diagnostics" on page 107).

I F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S —

•Reseat the memory modules to ensure that your computer is successfully communicating with the memory (see "Memory" on page 155).

•Ensure that you are following the memory installation guidelines (see "Memory" on page 155).

•Run the Dell Diagnostics (see "Dell Diagnostics" on page 107).

Network Problems

Fill out the "Diagnostics Checklist" on page 169 as you complete these checks.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

C H E C K T H E N E T W O R K C A B L E C O N N E C T O R — Ensure that the network cable is

firmly inserted into both the network connector on the back of the computer and the network jack.

C H E C K T H E N E T W O R K L I G H T S O N T H E N E T W O R K C O N N E C T O R — No light

indicates that no network communication exists. Replace the network cable.

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Troubleshooting