VE R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y W I N D O W S

Windows XP

1Click Start→Control Panel→Printers and Other Hardware→ View installed printers or fax printers.

2If the printer is listed, right-click the printer icon.

3Click Properties→Ports. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the following port(s): setting is USB.

Windows Vista

1Click Start →Control Panel→Hardware and Sound→Printer.

2If the printer is listed, right-click the printer icon.

3Click Properties and click Ports.

4Adjust the settings, as needed.

R E I N S T A L L T H E P R I N T E R D R I V E R See the printer documentation for instructions.

Scanner Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

NOTE: If you need technical assistance for your scanner, contact the scanner’s manufacturer.

C H E C K T H E S C A N N E R D O C U M E N T A T I O N See the scanner documentation for setup and troubleshooting information.

U N L O C K T H E S C A N N E R Ensure that your scanner is unlocked.

R E S T A R T T H E C O M P U T E R A N D T R Y T H E S C A N N E R A G A I N

C H E C K T H E C A B L E C O N N E C T I O N S

See the scanner documentation for cable connection information.

Ensure that the scanner cables are securely connected to the scanner and the computer.

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Troubleshooting

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Dell PP06XA, TM373 owner manual Scanner Problems